Thanks Sam for making the service experience run smoothly.
5/22/2025
Rachel E. VERIFIED CUSTOMER
Very helpful and always called the next day to check up on my services and requests that were made to the car. Had a loaner ready for me in the morning for me to drop my car off to be serviced and then had to head to work. Kept me in the loop with updates on my car.
5/22/2025
Linda F. VERIFIED CUSTOMER
Chauncey was very professional and knowledgeable
5/22/2025
Jasfida A. VERIFIED CUSTOMER
Carlos is amazing. Super happy with him.
5/22/2025
Jeanne G. VERIFIED CUSTOMER
very pleasant young man
5/22/2025
Jay T. VERIFIED CUSTOMER
Adrian was great ....I will use him in the future
5/22/2025
Ludney A. VERIFIED CUSTOMER
Adrian was very nice and responsive. Communicated well throughout the process.
5/22/2025
Donnette M. VERIFIED CUSTOMER
Excellent customer service
5/22/2025
Alan S. VERIFIED CUSTOMER
The sales person was excellent. He took very good care of me so did the service department that’s why I have currently three Lexus.
5/22/2025
Irene V. VERIFIED CUSTOMER
I have been droves a Lexus for so many years and I love J M Lexus for the good care they gave me John Nahar is the best
5/22/2025
Loretta D. VERIFIED CUSTOMER
Mr. Allen was an exceptional agent…
5/22/2025
Jean J. VERIFIED CUSTOMER
Daniel is very professional, nice and efficient. He works hard and he is very welcoming. I felt safe with him and I trusted his judgment one hundred percent. Thanks Daniel!
5/22/2025
Jackie D. VERIFIED CUSTOMER
Thank you. Fast and efficient
5/22/2025
Birtha B. VERIFIED CUSTOMER
I am very unhappy with the service work that was done less than a year ago September 2024 that was done improperly and JM Lexus refuses to fix the problem. I already file a formal complaint with the corporate office and I will be filing a formal complaint with the Better Business Bureau.
5/22/2025
Dori S. VERIFIED CUSTOMER
Love Chauncy. Always great service. What wasn't done was the screen goes to asking me for my email. Didn't have that fixed
5/21/2025
Helene F. VERIFIED CUSTOMER
Very great service!
5/21/2025
Marvin S. VERIFIED CUSTOMER
Hedrick Anderson was courteous and very professional.