Loved working with Carlos. He was very helpful. Deedee
5/28/2025
Sonya Z. VERIFIED CUSTOMER
Delilah was really charming and efficient. She went over the invoice with me and even walked me to my car. She made me feel special. Thank you all. Especially Delilah.
5/28/2025
Ingrid O. VERIFIED CUSTOMER
Perfect
5/28/2025
Daniel B. VERIFIED CUSTOMER
Excellent service would definitely recommend.
5/28/2025
Andrew W. VERIFIED CUSTOMER
Sam is an excellent service advisor.
5/28/2025
Susan P. VERIFIED CUSTOMER
Friendly and respectful
5/28/2025
Joan J. VERIFIED CUSTOMER
Thank God for helping you to keep my car safe. ????
5/27/2025
Ed P. VERIFIED CUSTOMER
Your welcome
5/27/2025
Maria Milagros. VERIFIED CUSTOMER
Very good service and professional attitude. 100% satisfied.
5/27/2025
Mae Y. VERIFIED CUSTOMER
Very friendly and welcoming. Excellent customer service!
5/27/2025
Roslyn A. VERIFIED CUSTOMER
Got in and out in just about 2 hours, that was great!
5/27/2025
Chiquita W. VERIFIED CUSTOMER
John is a wonderful guy. He always goes above and beyond to make sure I am satisfied . Great Job and Great company
5/26/2025
Josie A. VERIFIED CUSTOMER
Brandon was great. He knew I had a special event coming up, but wanted to make sure I had a safe car to drive. So, he provided a loaner for me to use so that I could attend and participate in a wedding with peace of mind. As soon as the car was ready, he gave me a call, but also knew that I wouldn’t be able to get it right away given the wedding that weekend, and he told me to pick it up whenever I could following the event. Also, given all of the recent expenses I had used for the wedding, I was seeking any promotions to help me cover the cost of the repairs. Although there was initially no promotion available, as soon as he got wind of a promotion that applied, he let me know as soon as possible and applied it to my service. I truly appreciate his understanding and swift service. Always a great experience with him!
5/26/2025
Colormania Essentials. VERIFIED CUSTOMER
Chauncey Levy has amazing customer service skills. He went above and beyond to make sure my car was ready in a decent amount of time. He took his time to explain in details what would be done with my car and he made sure I didn’t have any issues with my car before leaving. As long as he is my service advisor I will keep bringing my vehicle to JM Lexus.
5/26/2025
Caroline S. VERIFIED CUSTOMER
Great service!
5/26/2025
Alan A. VERIFIED CUSTOMER
As usual a fast easy effort service visit
5/26/2025
Surelys P. VERIFIED CUSTOMER
My only feedback is I wish it would have been a little fastee, but I understand it takes time.
5/26/2025
John G. VERIFIED CUSTOMER
Ok thank you. She was a great service associate.
5/25/2025
Sandra F. VERIFIED CUSTOMER
Waited 3 hours for battery change and witness my vehicle driven aggressively test drive.