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Real Reviews from VERIFIED CUSTOMERS
David G. VERIFIED CUSTOMER
Ryan, Did a nice job . Glad I could get in and take care of my car issue. Best, Dave
7/4/2025
Marsha G. VERIFIED CUSTOMER
Shedrick was fantastic! An asset to your organization for sure. Professional, thorough, and explained all of my extras that I didn’t know came with my car. Thank you to Shedrick I’ll be coming back to JM. Marsha and Frank Goldberg
7/4/2025
Mark S. VERIFIED CUSTOMER
Carlos Nunez is one of the best ambassadors for JM Lexus. He always delivers and provides the best service and attention to details! His friendly attitude is so important and much appreciated! Mark S
7/4/2025
Menisier S. VERIFIED CUSTOMER
Thank you so much
7/4/2025
Todd F. VERIFIED CUSTOMER
Service was completed promptly and throughly at a reasonable cost. Adrian Todd was vey pleasant and professional.
7/4/2025
Cara C. VERIFIED CUSTOMER
Daniel is awesome. And really did provide “Omotenashi” hospitality and treating each person as you would guess in your own home. I wanted to go to the casino while my vehicle was being serviced and Daniel noticed it might rain and so he provided a courtesy shuttle and had Brenda drive me over who is also fantastic so thank you Lexus for always providing great experiences. sincerely, Cara
7/4/2025
Daniel N. VERIFIED CUSTOMER
Delilah was very pleasant and informative. She was very professional and I would not hesitate to request her again.
7/4/2025
Professional Evaluation. VERIFIED CUSTOMER
Carlos is the best!!!
7/4/2025
Carlos V. VERIFIED CUSTOMER
Leo is the man
7/4/2025
Joan S. VERIFIED CUSTOMER
Always extremely efficient
7/4/2025
Juan A. VERIFIED CUSTOMER
Joe is amazing. He takes care of everything very quickly and makes sure I understand what was done and what will be expected in my next visit. I feel he has become a great friend and always look forward to seeing him again. Thanks Joe!!!
7/4/2025
Lakiesha L. VERIFIED CUSTOMER
Excellent customer service and very detailed with what issues with the vehicle. Thank you
7/4/2025
Yvonne B. VERIFIED CUSTOMER
I just love the fact that you treat everybody as family. Thank you so much for being who you are and please don’t change.
7/4/2025
Gary G. VERIFIED CUSTOMER
Sam is amazing eager to please
7/4/2025
Michele B. VERIFIED CUSTOMER
Thank you to the team for the excellent service.
7/4/2025
Natalie B. VERIFIED CUSTOMER
very pleasant. took care of me no problem
7/4/2025
Howard S. VERIFIED CUSTOMER
Exceptional service. Items addressed that I mentioned with Chauncey. He ballparked the exact amount of time until my car would be ready. This was important because my iPhone was not working. An enjoyable service experience.
7/4/2025
Mark B. VERIFIED CUSTOMER
The GOAT
7/4/2025
Henry D. VERIFIED CUSTOMER
Great service by Carlos ???????? as always
7/4/2025
Carenthia W. VERIFIED CUSTOMER
I think I have been to JM Lexus more times than I normally go within a year. I appreciate the professionalism of Xavier, and the whole service team. Johnathan who fixed my DCM handshake to get my app to work with the remote settings. Dan Phillips who sold me my car, having the patience to walk me through the process of getting the app to work. And a gentleman name Chico who had Lexus to help with a component that went bad on the car. When it’s time fort next Lexus, I will be returning to JM Lexus.
7/4/2025