Efficient customer experience. Carlos is a great asset to the Lexus brand.
7/3/2025
Marianne R. VERIFIED CUSTOMER
Carlos has been my service rep for many years. Always provides great service
7/3/2025
Marie H. VERIFIED CUSTOMER
I’ve been a customer of Ryan’s for many years and he always is pleasant to deal with and takes care of my needs and concerns ????????
7/3/2025
. Allen. VERIFIED CUSTOMER
The tech writer Shedrick was great but when he “delivered” the car, the inside driver side was dirty as if someone stepped in the side inside and the door speaker had foot prints on the inside panel, not nice, e erroneous knows I am very particular and I don’t stand for imperfections.
I appreciate that they washed the exterior but they did a very poor job of drying it as well.. know one is perfect! But since you asked
7/3/2025
Sheri S. VERIFIED CUSTOMER
Best service! Sam was very helpful.
7/3/2025
Svetlana T. VERIFIED CUSTOMER
Very good service
7/3/2025
Allison P. VERIFIED CUSTOMER
Very helpful
7/2/2025
Donald B. VERIFIED CUSTOMER
Shedrick is amazing and always professional and communicative. I really enjoy his energy and honesty. Thank you!
7/2/2025
Judith W. VERIFIED CUSTOMER
Joe is amazing as always. Love this guy. He's always polite and shows interest. In terms of the oil change service I notice that one of the small caps under the bonnet was missing. It was not placed back on the vehicle after being removed in order to do the oli change.
7/2/2025
Eliyahu Z. VERIFIED CUSTOMER
As usual Joseph handled my service today with a great professional and easy smooth, fast waiting time and fully answered all my questions with detailed explanations! Thank you
7/2/2025
Ilya G. VERIFIED CUSTOMER
Long wait to see service specialist Glenn Fleischman.
Waited more than half an hour outside to get the car.
The car drove by and was parked at the parking lot.
Have to look for somebody to get my car key.
I didn’t expect that “service” for me ,76 years old customer.
7/2/2025
Ray W. VERIFIED CUSTOMER
Ryan is top notch.
7/2/2025
Juliet F. VERIFIED CUSTOMER
Maico was awesome
7/2/2025
Sherard L. VERIFIED CUSTOMER
Joseph was fantastic , straightforward and upfront .
Great Job!
7/2/2025
Goran I. VERIFIED CUSTOMER
Great service!
7/2/2025
Malcolm R. VERIFIED CUSTOMER
I was very satisfied with the service I received with the Lexus consultant, Chauncey Levy. He was very polite and respctful and made sure that my vehicle was taken care of tomely. Good Job Chauncey.
7/2/2025
Carl S. VERIFIED CUSTOMER
Luis was very very awesome. He kept us informed about our vehicle. Everything was great
7/2/2025
David H. VERIFIED CUSTOMER
Daniel is anexcelkent service advisor. He kept me informed often about the situation of my WS 300H whole in the service bay.
7/1/2025
Juan M. VERIFIED CUSTOMER
Joe is awesome. He’s always honest and helpful whenever I’m in need of service!