Service member claimed they couldn’t start my car, jump started it for no reason, I had to come down to start the car, which did start, then I get quoted $800 for side mirror when that part costs $70 retail. Terrible experience.
7/26/2025
Cathy M. VERIFIED CUSTOMER
Did not like the overhead loud radio playing in the guest lounge.
7/26/2025
Thelma M. VERIFIED CUSTOMER
Daniel is an excellent service advisor.
7/26/2025
Rene B. VERIFIED CUSTOMER
Satisfied
7/26/2025
Violette M. VERIFIED CUSTOMER
He was very nice to me As you know Lexus is great company I cove JMLexus anyway thank you
7/26/2025
Lei L. VERIFIED CUSTOMER
Professionalism, above and beyond communications throughout the service, excellent customer, service and expertise! Thank you, Lu
7/25/2025
Joan C. VERIFIED CUSTOMER
Carlos…….. GOOD GUY!!!!
7/25/2025
Susan S. VERIFIED CUSTOMER
Omar the service rep at Lexus is very professional and takes the time to explain what needs to be taken care of to maintain our car in good working order. We are very pleased with our visit at JN Lexus. We would recommend our friends and family to this place . Thank you.
7/25/2025
Vilma S. VERIFIED CUSTOMER
Excellent service!
7/25/2025
Erica F. VERIFIED CUSTOMER
Excellent customer service
7/25/2025
Evelyn T. VERIFIED CUSTOMER
I am very satisfied with the service. I receive.
7/25/2025
Ronald P. VERIFIED CUSTOMER
All professional and personal
7/25/2025
Jimmy R. VERIFIED CUSTOMER
Ryan was great! Thank you for taking care of my car.
7/25/2025
Ryland M. VERIFIED CUSTOMER
Sam is the best.
7/25/2025
Mark K. VERIFIED CUSTOMER
Mr. Anderson is EXCELLENT!
7/25/2025
Brett S. VERIFIED CUSTOMER
Chico is the best
7/25/2025
Tifani C. VERIFIED CUSTOMER
Great service advisor. Thorough and very professional!
7/25/2025
Latonia W. VERIFIED CUSTOMER
Sam was so friendly and kind to me. He made my experience very easy and attentive. The process was very easy