I have owned many cars from JM Lexus since arriving in Florida over 20 years ago, and Carlos Nunez has been assisting me almost all of that time when I bring my car in for service. He makes the experience so easy, a pleasure to work with.
7/24/2025
Diana C. VERIFIED CUSTOMER
Excellent
7/24/2025
Kurt R. VERIFIED CUSTOMER
Everything went great
7/24/2025
Jennifer T. VERIFIED CUSTOMER
Justin is excellent!
7/24/2025
Jessica L. VERIFIED CUSTOMER
Great service from Adrian. I like how he reviews everything in great detail before and after.
7/24/2025
Barbara K. VERIFIED CUSTOMER
I did not get the key that was promised
7/24/2025
Sandra M. VERIFIED CUSTOMER
Sam was very good, on time and told me all I needed to know.
7/24/2025
Michael H. VERIFIED CUSTOMER
Everything was easy and convenient Excellent dealer in every aspect
7/24/2025
Jose M. VERIFIED CUSTOMER
No comments
7/24/2025
Joe D. VERIFIED CUSTOMER
Luis was very polite and accommodating.I found him to be an experienced service representative and employee. It was a pleasure working with him.
7/24/2025
Susan S. VERIFIED CUSTOMER
I was very pleased with the service I received from Glenn.
7/24/2025
Dario D. VERIFIED CUSTOMER
Luis Sierra is the best. On top of everything, kept me updated as my car was getting serviced.
7/24/2025
Tamara S. VERIFIED CUSTOMER
Chauncey is professional with nice demeanor and great follow-up I was happy to have him handle my car issue from start to finish.
7/24/2025
Fernando C. VERIFIED CUSTOMER
Excellent Service
7/23/2025
Lynne S. VERIFIED CUSTOMER
Sam was a really nice person to work with. He answered all of my questions and did a great job!
7/23/2025
Tikva M. VERIFIED CUSTOMER
The service was outstanding
7/23/2025
Ynelda S. VERIFIED CUSTOMER
Always happy to have Ryan Chasteen assistance. He always goes above and beyond to make sure I get the help that I need.
7/23/2025
Donna S. VERIFIED CUSTOMER
The only problem I had was the wait over 2 hours!
7/23/2025
James D. VERIFIED CUSTOMER
I had requested that my spare tire (located in the trunk) to be checked for tire pressure. That was not done. No one went over the service performed even though I paid over $1200 and the car was not washed. The young lady at the service desk was cordial but had no idea what work I had completed. Frankly, I’m accustomed to better service from Lexus. I mentioned to Ryan that I was interested in purchasing a new Lexus in the fall from JM. I’m thinking I should reconsider.