Polite, friendly, and efficient! Also helpful and answered all my questions!
7/29/2025
Leonor S. VERIFIED CUSTOMER
Staff was friendly and service was timely. I appreciate both.
7/29/2025
Camille I. VERIFIED CUSTOMER
None
7/29/2025
Mauricio C. VERIFIED CUSTOMER
Thanks so much Luis Excellent service
7/29/2025
Deborah D. VERIFIED CUSTOMER
Ryan is the best, and one of the reasons I am on my third Lexus.
7/29/2025
Norma R. VERIFIED CUSTOMER
Yes Joe was very friendly and remembered my from my last visit.
7/29/2025
Judith H. VERIFIED CUSTOMER
N/A
7/28/2025
Linda S. VERIFIED CUSTOMER
Sam remembered my problem & took care of it fast. He was very easy to talk to. I will use him on my next service call
7/28/2025
Venky G. VERIFIED CUSTOMER
Joe is very responsive, knowledgeable and personable service employee. People like him and Ramesh Singh are the reasons I keep buying Lexus and using Lexus service department long after my extended warranty expired
7/28/2025
Helen M. VERIFIED CUSTOMER
I was very satisfied. Thank you.
7/28/2025
Abdulah D. VERIFIED CUSTOMER
Great service
Star svc
7/28/2025
Michael A. VERIFIED CUSTOMER
Chauncey my advisor was amazing. However, the videos, explaining the problems with my car were very sketchy, which did not give me confidence that he was giving me good advice as to what was actually wrong with my car. With that said I requested to have all my old parts provided to me so that I can have them tested by a third-party, but only half the parts were provided. Stating that the water pump had already been discarded. Which also added to my suspicion. However, in the end, I had no other choice than to go ahead with what was already done in order to get my car back. I mentioned before Chauncey, my advisor really tried to help me out the best he could in regards to the cost of the services. Which I am highly grateful for as all the repairs recommended would’ve been more than the value of my car.
7/28/2025
Louis M. VERIFIED CUSTOMER
Excellent service as usual.
7/28/2025
Andrea B. VERIFIED CUSTOMER
Jo was wonderful as always: knowledgeable, patient, considerate and efficient.
7/28/2025
Casandra M. VERIFIED CUSTOMER
Carlos is very thorough. And I feel that I am in good hands when I bring my car in.
7/28/2025
Tina G. VERIFIED CUSTOMER
I only wish that when they wash the car after a service that they would also do a quick wipe of the dash & gear shift area. It’s not that big of a deal, but it would just be nice. Thanks
7/28/2025
Ercelia W. VERIFIED CUSTOMER
It was a pleasure dealing with him!
7/28/2025
Venita G. VERIFIED CUSTOMER
Leo was great
7/28/2025
Rodney S. VERIFIED CUSTOMER
Xavier provided me with excellent service as my service advisor. He was professional, attentive, and went above and beyond to ensure my needs were met. I truly appreciated his ability to fit me in for same-day service, which was both unexpected and extremely helpful. His communication was clear throughout the process, and he made what could have been a stressful situation feel seamless and well-managed.