Daniel and team did a great job. A much better experience than my other service at JM
9/19/2025
Peter W. VERIFIED CUSTOMER
Always treats us with respect and honesty… very nice young man… he should be a manager of the department…
9/18/2025
Marilyn H. VERIFIED CUSTOMER
Brandon was happy to give me updates on my car and how long it would be. He was very pleasant and nice to talk to. Of course, I miss **** Bewley who was my service advisor for the last 9-10 years. But, Brandon did a fine job
9/18/2025
Hilaire F. VERIFIED CUSTOMER
Excellent Service
Carlos was phenomenal as usual
9/18/2025
Thomas R. VERIFIED CUSTOMER
Carlos is a thoughtful and intelligent and and very knowledgeable person
9/18/2025
Andria S. VERIFIED CUSTOMER
Luis was a wonderful service writer today. He was punctual, polite and extremely accommodating, personally taking me to the technology specialist to fix my Apple car-play before my maintenance, as I requested. I will definitely ask for him in my future Lexus visits.
9/18/2025
Kerlimps P. VERIFIED CUSTOMER
I love the customer service
9/18/2025
Sue P. VERIFIED CUSTOMER
Carlos is the best!!
9/18/2025
Thomas H. VERIFIED CUSTOMER
Luis was professional and friendly to me.
9/18/2025
Linda M. VERIFIED CUSTOMER
Brandon was wonderful. He made everything stress free.
9/18/2025
Fred S. VERIFIED CUSTOMER
Daniel is great!!!
9/18/2025
Gary H. VERIFIED CUSTOMER
Already submitted my survey service is outstanding
9/18/2025
Theresa A. VERIFIED CUSTOMER
great service
9/18/2025
Weifen S. VERIFIED CUSTOMER
No comments
9/18/2025
Kenneth N. VERIFIED CUSTOMER
Xavier is an outstanding representative of JM Lexus. He is very professional, courteous, helpful, and friendly. I highly recommend him as a service representative.
9/18/2025
Verna J. VERIFIED CUSTOMER
Xavier was a very generally nice person, always eager to help. He took time to answer all my questions in detail to help me get a good outcome. He kept me informed throughout the process all with a big smile. He walked me to my car and made sure I was satisfied. Thank you Xavier for a great experience with JM Lexus.
9/18/2025
Nikeshia P. VERIFIED CUSTOMER
Mr. Anderson has given me a great customer service and I've had no issues when it comes down to explaining what I need to get done he's awesome and I'm very satisfied with his service.
9/18/2025
Judith O. VERIFIED CUSTOMER
Great customer service!
9/18/2025
Lydia B. VERIFIED CUSTOMER
I am 100% satisfied with the service I go from JM Lexus