After I paid over $550 for a service, I would hope you wouldn’t let your guest stand outside for 27 minutes waiting for their car. After checking in three times someone finally delivered the vehicle. Fix the process or I’ll find someplace else that has their act together.
9/19/2025
Robin Q. VERIFIED CUSTOMER
Will do
9/19/2025
Robert P. VERIFIED CUSTOMER
Great service. Nicely greeted, advised of service options and timeframe for work completion
9/19/2025
Morline W. VERIFIED CUSTOMER
Great job micheal
9/19/2025
Allie C. VERIFIED CUSTOMER
I would like to know I have a warranty on my tire I bought at Lexus…
9/19/2025
Linda G. VERIFIED CUSTOMER
Great service advisor . Will definitely ask for him again
9/19/2025
Gary C. VERIFIED CUSTOMER
As always, he was tremendous. Today took a little bit longer than I had hoped because I had to purchase an extended warranty.
9/19/2025
Dianne S. VERIFIED CUSTOMER
Carlos is the best. He respects his clients, he's courteous and goes above and beyond to provide exceptional service. Thank you Carlos!
9/19/2025
Joel R. VERIFIED CUSTOMER
Chauncey levy, is the best service advisor I have ever come in contact with...
9/19/2025
Susan M. VERIFIED CUSTOMER
I only had to wait upstairs for an hour and a half
(Record time)
I was smart enough to bring a warm sweater this service. I’m usually freezing to death.
I had 2 cups of coffee and that helped also. It’s my 8th or 9th Lexus so I’m quite familiar with their service department
9/19/2025
Iria S. VERIFIED CUSTOMER
Brandon provided excellent customer service. We will return
9/19/2025
Faye W. VERIFIED CUSTOMER
Great personality and professionalism!
9/19/2025
Donna L. VERIFIED CUSTOMER
Excellent service
9/19/2025
Carlos S. VERIFIED CUSTOMER
Best service of any dealership in South Florida
9/19/2025
Carla T. VERIFIED CUSTOMER
Joe is excellent, great experience with him.
9/19/2025
Sharon S. VERIFIED CUSTOMER
Dalia was very as well as very easy to work with. I intend to use her on a regular basis. Could not be more happy than to recommend her most highly.
9/19/2025
Sandra M. VERIFIED CUSTOMER
I was very satisfied with the assistance Maico provided me. The only negative thing I can share is that my first loaner was infested with ants. They were literally coming out from behind the instrument panel on to the dash while I was driving. I was on my way to a medical appointment so at each red light I tried to smash them with a Kleenex. I killed about 20. I had to return and get a replacement. Not a fun experience.
9/19/2025
Richard W. VERIFIED CUSTOMER
John was great
9/19/2025
Gail R. VERIFIED CUSTOMER
I am so happy with my Lexus.o e the car. Service was perfect
9/19/2025
James U. VERIFIED CUSTOMER
Wendy Fermin is excellent in all aspects of her
assignments.. efficient, knowledgeable and a very good listener
Definitely an asset to your organization,,
Jim Uhde
Strategic Management Consultant