Great service as always. Friendly check-in. Comfy waiting area.
9/23/2025
Nelda A. VERIFIED CUSTOMER
It was a complementary service . It was fast and easy . I wait on the second floor , very nice area , clean and quiet . Thanks
9/23/2025
Stanley M. VERIFIED CUSTOMER
I was very pleased with the service.
9/23/2025
Frances M. VERIFIED CUSTOMER
Excellent service
9/23/2025
Collis C. VERIFIED CUSTOMER
Waiting time was too long and is not the first time
9/23/2025
Anthony A. VERIFIED CUSTOMER
The pieces of foam were left inside the hood.
9/23/2025
Gerardo J. VERIFIED CUSTOMER
Xavier is the total package. He is the best.
9/23/2025
Olivia F. VERIFIED CUSTOMER
Joseph was on point on everything
It’s was a quick in and out
For the first time
9/22/2025
Alex P. VERIFIED CUSTOMER
Joe was very friendly and helpful.
9/22/2025
Benjamin P. VERIFIED CUSTOMER
Carlos is the best !!
9/22/2025
Louise J. VERIFIED CUSTOMER
They .made me waiting to long to get the vehicle after I finished paying the bill. Therefore, I was dissatisfied for the service render.
9/22/2025
George L. VERIFIED CUSTOMER
Excellent service . Xavier was courteous and professional. Snacks were great.
9/22/2025
Marilyn K. VERIFIED CUSTOMER
Everything to do with maintenance seems fine and my mileage has gone from about 16 mpg for the first quarter of the tank to 20 mpg for the second quarter. So happy with that. However, I asked several times for the trade-in value to be provided, while it was in the shop for 2 days and as I was picking it up. Nobody knew anything, and then I got a call from a sales rep, after I returned home with the car, talking as if my above requests never happened. So my satisfaction with the excellence of the maintenance experience (quick and thorough) was slightly dampened by lack of response to the request. And if you don't want to resell a 2016 ES350 with 47,000 miles, all you had to do was say so and not evade the question.
9/22/2025
Suzanne D. VERIFIED CUSTOMER
It was a very enjoyable experience
9/21/2025
Alecia A. VERIFIED CUSTOMER
Always a pleasure
9/21/2025
Michael S. VERIFIED CUSTOMER
Thank you ????.....
9/21/2025
Yanique M. VERIFIED CUSTOMER
Excellent customer service
9/21/2025
Michael B. VERIFIED CUSTOMER
Excellent service
9/21/2025
Beatrice B. VERIFIED CUSTOMER
Very professional and met all my needs for taking care of the service of my car.
9/21/2025
Jerry P. VERIFIED CUSTOMER
Marco was very professional and friendly. We will definitely request him again.