He was very helpful and expedited the service.. explained next service
9/21/2025
Christopher H. VERIFIED CUSTOMER
Even though they repair the main my transmission was working there is still the matter of my transmission still slipping gear when I accelerate. I paid $2k and my car is still doing the same thing that I complained about last before the transmission went out. Therefore, why did I pay to get my car fixed. However, my service guy was great and no complaints with him.
9/20/2025
Judith W. VERIFIED CUSTOMER
Brandon went above and beyond with the service for my car.
I came in for tire service. He realized I I was closer to our upcoming service and make sure that was completed.
9/20/2025
Mark R. VERIFIED CUSTOMER
Thanks Carlos.
9/20/2025
Jason Z. VERIFIED CUSTOMER
Justin was awesome. He was extremely personable, highly
Professional and I thoroughly enjoyed talking with him.
9/20/2025
Ann Marie. VERIFIED CUSTOMER
Omar was courteous, knowledgeable and attentive to detail. My car was taken care of quickly and with care.
9/20/2025
Joseph S. VERIFIED CUSTOMER
All was fine as usual. I was greeted by Wendy at my appointment time and the car was finished in the amount of time I was told it would be.
Good job
9/20/2025
Wanda J. VERIFIED CUSTOMER
I am extremely upset. I dropped off my vehicle to pick it up and found a lot scratches on my hood and driver side headlight. Ii called the maintenance department as soon as I noticed the damages. However the shop was closed for the evening.
9/20/2025
Cory B. VERIFIED CUSTOMER
Maico was very kind and kept me informed thru the entire process of service and repairs. His professionalism should be recognized. My experience was excellent.
9/20/2025
Alan K. VERIFIED CUSTOMER
Luis is terrific. He was easy to work with and went out of his way to make sure that everything was done correctly.
Thank you Luis. I appreciate it.
9/20/2025
Usha C. VERIFIED CUSTOMER
I did not receive a text or call when my vehicle was done. I called to find out, when I got there, no one was at the desk. I went to buy 2 sear covers. On returning to the desk, the young lady was walking away again. I called out to her, telling her I was there to pick up my car. I asked for someone to put on my seat covers, she pointed to one man and said he could help me. I asked him and he said he does not do that. I left.
In the morning I will as told someone will put on the seat covers for me.
9/20/2025
Philip A. VERIFIED CUSTOMER
X is great as usual
9/20/2025
Jessica T. VERIFIED CUSTOMER
Delilah was awesome, she is so nice and she made sure to keep me updated on the status of my care, especially since I was upset for coming in twice for the same issue regarding my trunk hatch issue. I want to thank her so much for helping me and for having such good vibes! Hopefully the issue does not happen again. Thanks!!
9/20/2025
Joan K. VERIFIED CUSTOMER
Good service and communication
9/20/2025
Maria-Delfina R. VERIFIED CUSTOMER
Wendy was amazing!
9/20/2025
Timothy F. VERIFIED CUSTOMER
Shedrick was wonderful like always
9/20/2025
Virginia M. VERIFIED CUSTOMER
Xavier Allen is a delight to work with. He's a great service advisor who remembers his customers. When I showed up today for my 5000 mile service on my new vehicle, he was surprised and happy to see that I have purchased another Lexus.
9/20/2025
Michael J. VERIFIED CUSTOMER
Daniel provided excellent service today
9/20/2025
Carli D. VERIFIED CUSTOMER
Joseph is great! He’s my go to advisor now. Friendly, efficient, honest, and fast! Thankful for the “care” he provides to his clients.