Muy feliz y satisfecha con el servicio Carlos Núñez exelente ser humano e recibido la mejor atención el mejor los mejores están en jmlxs bendiciones para todo el equipo de trabajo
10/9/2025
Kathy K. VERIFIED CUSTOMER
Leo was the best. So pleasant and helpful in every way. He explained everything. It was a pleasure having my car serviced at JM Lexus!
10/9/2025
Diana V. VERIFIED CUSTOMER
Amazing service! Very attentive. Appreciate you all.
10/9/2025
Cheryl G. VERIFIED CUSTOMER
The service department recommended tire balance and rotation which we paid for. HOWEVER your service department rotated two unmatched brands on the rear axle to the front. On a front wheel drive car this is universally NOT recommended as can cause handling safety issues and pre mature wear in front end components. I would expect a call ASAP to return the vehicle so the tires should be put back the way they were but presumably properly balanced. Thanks for your attention to this matter.
Cheryl G
10/9/2025
Peter A. VERIFIED CUSTOMER
Excellent customer service
10/9/2025
Carol R. VERIFIED CUSTOMER
Shedrick was the absolute best. He was a thorough in explaining the services that would be provided. Excellent service technician.
10/9/2025
Eileen D. VERIFIED CUSTOMER
Thank you
10/9/2025
Roberta G. VERIFIED CUSTOMER
Excellent service and assistance
10/9/2025
Helena Y. VERIFIED CUSTOMER
Good job
10/9/2025
H&H Carpet. VERIFIED CUSTOMER
He was informative, kind, helpful very nice. I love jam Lexus.
10/9/2025
Raul S. VERIFIED CUSTOMER
Excellent Service!!!
10/9/2025
Alan J. VERIFIED CUSTOMER
Very efficient and courteous. Service was done quickly.
10/9/2025
Joy G. VERIFIED CUSTOMER
None
10/9/2025
William E. VERIFIED CUSTOMER
Carlos is an employers dream. He told me he has worked at JM for over 30 years. He is so proud of the organization and appreciates how well he has been treated as a member of the JM team. He is a genuine professional and I feel fortunate to call him my service advisor
10/9/2025
Veronica P. VERIFIED CUSTOMER
Jhon is a great!! He is a very professional and I am super thankful for his work.
10/9/2025
Kelly K. VERIFIED CUSTOMER
Daniel was great to work with and answered all my questions. I had a lot of them too. He was very patient with me and helpful.
10/9/2025
Jose D. VERIFIED CUSTOMER
Thank you very much for explaining.
10/9/2025
Luiz A. VERIFIED CUSTOMER
He did an excellent job !!!
10/9/2025
Denise D. VERIFIED CUSTOMER
Joe went above and beyond to fix the problem. He ordered the part immediately. He notified me when the part came in . He said to come in anytime and he replaced the part and I didn’t have to wait.
Joe is truly a helpful,pleasant and knowledgeable and is a credit to JM Lexus.