Wendy Fermin, was a great service provider she was very nice and she did any amazing job
10/7/2025
Michael W. VERIFIED CUSTOMER
My service contact person Daniel, was very helpful with getting my phone to pair and took care of all my concerns.
10/7/2025
Lisa F. VERIFIED CUSTOMER
Everyone was extremely helpful especially Maico. Thank you for taking care of my battery and all other maintenance that was due. The service I received was impeccable.
10/7/2025
Sharon B. VERIFIED CUSTOMER
Chauncey was terrific!
10/7/2025
Robert G. VERIFIED CUSTOMER
All good!
10/7/2025
Andrew M. VERIFIED CUSTOMER
Brandon did an excellent job !
10/7/2025
Rachelle T. VERIFIED CUSTOMER
Chauncey was recommended by Xavier Allen who shows impeccable professionalism and leadership which Chauncey professionalism reflects the best qualities as well. He addressed the areas of concern whereas my vehicle was concerned the timing was perfect my time there was short and less hectic continue instilling ethics and honesty in the employees.
10/7/2025
Diane T. VERIFIED CUSTOMER
Everything was great. And thanks for bringing back the breakfast treats!!
10/7/2025
Brian D. VERIFIED CUSTOMER
NA
10/7/2025
Claudia G. VERIFIED CUSTOMER
Carlos Nunez always takes great care of me and my car. Everything gets done so I don’t have to worry about my car on the road and he answers all my questions.
10/7/2025
Benisa L. VERIFIED CUSTOMER
Sam Lamas went above and beyond to give great service to this long time customer. The detailer (for the Presidetial Detail) was amaaaazing and the car looks fantastic. Kudos to him!!! Sam walked me out with an umbrella to see the work. Very impressed by the service from the detailer and from Sam. Sam helped me during my last oil change as well. Very communicative and knowledgable. Sent update texts and service with a positive attitude.
10/7/2025
Darrin E. VERIFIED CUSTOMER
Joseph was very professional. He explained everything thoroughly to me.
10/7/2025
Joan B. VERIFIED CUSTOMER
You told me I. Need new tires and then charged me to rotate my tires
10/7/2025
Daniel C. VERIFIED CUSTOMER
Great to see friends and treated like a vip in a way like the Ripley days
10/6/2025
Harlene D. VERIFIED CUSTOMER
John Naher is a good advisor.
10/6/2025
Randi C. VERIFIED CUSTOMER
I appreciate the integrity of Sam and Danny.. I also appreciate the service from Donnie when I have questions.. I love Jm Lexus and speak very highly of this establishment and recommend to everyone.. thank you
10/6/2025
Mary C. VERIFIED CUSTOMER
Na
10/6/2025
Dominique A. VERIFIED CUSTOMER
I think service with LEXUS has gone down. In the past when I’ve had Alexis you could get a loaner car anytime you dropped off your car for Service. Now I’m being told that if your service will take two hours or less than a loaner car is not required. When I had my IS250 I was sold partially on the excellent service that you guys provide. Before purchasing my NX 250 I had Nissan and I came back to Lexus because my experience with Nissan service was horrendous . However, now that I’m back with Lexus, I don’t feel like Lexus Service is that much better than any other company. You guys sell additional maintenance when you sell people the car is because part of buyung a LEXUS is that you’re supposed to be getting an incredible service.