It took 4 hours for an oil change and tire rotation ????????
10/31/2025
Barbara L. VERIFIED CUSTOMER
It would be impossible for Helen to be efficient or friendly. From the moment I pulled up to the moment I left everything and everyone was wonderful. Thank you for that!
10/31/2025
Joseph B. VERIFIED CUSTOMER
This was an easy transaction. Thank you for taking care of my car.
10/31/2025
Yvette Y. VERIFIED CUSTOMER
Very polite. I was always brought up to speed on whatever was going on.
10/30/2025
Caroline H. VERIFIED CUSTOMER
When I scheduled my service online I noted that I needed the rear gate to be looked at because it is malfunctioning. I later confirmed it on the phone when rescheduling the appointment. Upon dropping the van off they confirmed that I was there for my 5k service and a rear gate diagnostic. Upon completion of the service the rear gate was not inspected. I was told that I would need to schedule that as a separate appointment and come back. I live 40 minutes away.
10/30/2025
Andrea B. VERIFIED CUSTOMER
James was excellent to work with. He answered all my questions and made the whole process quick and easy.
10/30/2025
Kevin C. VERIFIED CUSTOMER
All was good until picked up car. Passenger side window left cracked open in the rain. Seat, floor, door panel all wet. Hopefully no future electrical issues with switches. Service advisor did attempt to dry.
10/30/2025
Paige T. VERIFIED CUSTOMER
He did great with getting me checked in and communicating in a respectful and timely fashion.
10/30/2025
Cher W. VERIFIED CUSTOMER
Ashley was friendly and helpful with my questions regarding my vehicle.
10/30/2025
Dale S. VERIFIED CUSTOMER
Great job! Professional and quick and no upselling.
10/29/2025
James T. VERIFIED CUSTOMER
James was great to work with
10/29/2025
Joan S. VERIFIED CUSTOMER
1 hour and 45 minutes to change the oil is unacceptable.
10/29/2025
Daphne S. VERIFIED CUSTOMER
Ashley provides superb customer service
10/29/2025
Patricia M. VERIFIED CUSTOMER
I was told that my car would take 45 min to one hour. It took 2 hours to complete. I
10/29/2025
Patricia M. VERIFIED CUSTOMER
Employees are all smiling, friendly and helpful. Service is excellent- they keep my Toyota running great. Thanks, Toyota!
10/29/2025
Terry T. VERIFIED CUSTOMER
The wait time was much longer than what I was told.
10/29/2025
Benjamin C. VERIFIED CUSTOMER
Helen is great!
10/28/2025
Royce L. VERIFIED CUSTOMER
Nice job.
10/28/2025
John V. VERIFIED CUSTOMER
Always outstanding service
10/27/2025
Michael W. VERIFIED CUSTOMER
The skid plate is rattling like it’s loose. I have to take it back to have it checked out.