Sarah was amazing. She is so kind and patient and answered my questions and concerns. She even assured me that she would wait for me if I was delayed by traffic. What a truly wonderful person. Your service department is lucky to have her. Thank you.
10/22/2025
Jane U. VERIFIED CUSTOMER
The service was quick and the requested appraisal was done immediately, and I was able to get an appointment for Friday to have my tires replaced. Everything went very smoothly.
10/22/2025
Brenda H. VERIFIED CUSTOMER
I was extremely impressed with the efficiency of your services! My phone did not identify additional services needed, but I was able to find out from the service center about getting 2bfilters replaced. All in all, it always a good experience! Thank you so much!!!
10/22/2025
Randall A. VERIFIED CUSTOMER
Done in a timely manner
10/22/2025
Lori C. VERIFIED CUSTOMER
Great Service!
10/21/2025
Rachel D. VERIFIED CUSTOMER
Jim was very kind and professional! He was patient, listened to my concerns and questions, and worked with the technicians to address my concerns. Thank you so much!
10/19/2025
Daniela M. VERIFIED CUSTOMER
I’m totally dissatisfied with the service received because the tire rotation service took 3 hours to be completed , the dealership doesn’t provide a loaner vehicle, clients doesn’t get a car wash after a service is done, and my car the dashboard wasn’t even reset after service.
10/19/2025
Gary S. VERIFIED CUSTOMER
My maintenance reminder did not get reset after my service. But I was able to find the reset for it.
10/18/2025
Nancy Y. VERIFIED CUSTOMER
Ashley was very helpful during the appointment and also afterwards.
10/18/2025
Dennis M. VERIFIED CUSTOMER
I should have been told in advance about a recommended service based upon mileage. When I am told after leaving my vehicle at the dealership, it feels like an upsell.
10/18/2025
Joan S. VERIFIED CUSTOMER
Ashley was very helpful. She answered all my questions and explained things that I wasn't sure about.
10/18/2025
Tom P. VERIFIED CUSTOMER
Straight forward analysis and support johonthan
10/18/2025
Karl L. VERIFIED CUSTOMER
Only one concern. Technician did not adjust tire pressure to recommend pressures.
10/18/2025
Roy H. VERIFIED CUSTOMER
We have been very satisfied Newbold Toyota customer for decades.
10/17/2025
Daniel G. VERIFIED CUSTOMER
Excellent work by all…thank you!
10/17/2025
Matthew R. VERIFIED CUSTOMER
Look forward to hearing from you!
10/17/2025
Amy N. VERIFIED CUSTOMER
Mark is very good and tries to do everything that I need to get done and always tries to be very helpful and he does a great job !!!!!
10/16/2025
John S. VERIFIED CUSTOMER
Car repairs today are expensive, and as they say, “especially if you go to the dealer”. But I have discovered through the years that, a Toyota is an automobile that many independent garage mechanics, not all, but most are not familiar with. By taking our Toyota TO the dealership, I have ALWAYS driven away with peace of mind KNOWING that the car was repaired correctly and can driven another thousands of miles!