Very good person to work with. Helen did an excellent job in completing everything I asked of her. Will ask for her next time I need service!
10/26/2025
Jerald W. VERIFIED CUSTOMER
First off I used my app to make the appointment it said Saturday 7:45 am used the directions it sent me to the wrong place so I got that straightened out. I got there at 8 AM not open till about 5 minutes after the girl working said I was out of the window on mileage for my free oil change and tire rotation so whatever Toyota only changes oil every 10 thousand miles I was at 27,000 . So not sure how that works also was not very nice dealing with me and blaming the problem on sales people. This was my first Toyota and my last I have bought over 40 vehicles through out the years and never had a problem like this. Sorry to be negative but but she could have handled it a little better I think.
Jerald W
10/26/2025
Jacqueline R. VERIFIED CUSTOMER
What a guy! Professional, courteous, knowledgeable.
10/26/2025
David H. VERIFIED CUSTOMER
Sarah and Jonathan did a good job.
I wish that I could get a list of routine service actions for my car with both a mileage and a car age value for each.
10/25/2025
Carla C. VERIFIED CUSTOMER
Mark gave great customer service. Good communication and polite.
10/25/2025
Robert N. VERIFIED CUSTOMER
Great job all-around.
10/25/2025
James R. VERIFIED CUSTOMER
Everything was great. I was pleased with the well done job that Ashlee Godfrey explained to me what was going on with my car and she did an excellent job. Well appreciate it.
10/25/2025
Karma F. VERIFIED CUSTOMER
Very nice and car was finished quickly.
10/25/2025
Darryl F. VERIFIED CUSTOMER
Sarah B. was great, but the gentleman who scheduled my service appointment failed miserably.
10/24/2025
Melissa M. VERIFIED CUSTOMER
I only have one complaint and it is not aimed at Ashley as she was wonderful. Whoever worked on the truck spilled coolant inside the engine bay. Fluid splashed on the battery, surrounding hoses, and nearby reservoirs. This has caused the vehicle to smell like burned coolant from 10 feet away. I thought the truck was overheating or leaking, which thankfully it was not.
10/24/2025
Rodney B. VERIFIED CUSTOMER
Jonathon did a good job answering my questions and was professional . Thank You!!!
10/24/2025
Matt M. VERIFIED CUSTOMER
John did a great job explaining everything and helping me understand the service provided.
10/24/2025
Susan H. VERIFIED CUSTOMER
Thanks for everything, Susan
10/24/2025
David H. VERIFIED CUSTOMER
Appreciate Jonathan squeezing my tire repair into the busy schedule. Tire was fixed and rebalanced. All the tire tools were put away and the truck was clean.
10/24/2025
Kevin K. VERIFIED CUSTOMER
Staff friendly and kept me informed of work as being done.
10/24/2025
Melissa B. VERIFIED CUSTOMER
Keep doing great work!
10/23/2025
Theresa H. VERIFIED CUSTOMER
Always friendly, patiently answers questions and explains the servicing needs to help me prioritize the servicing needs if I can’t do all servicing same day due to timing (length of time to repair) or budgeting considerations. I appreciate that. He always checks my maintenance records when I check in. Thank you. (This may be a duplicate).
10/23/2025
Isadore B. VERIFIED CUSTOMER
I’m glad that my 2017 RAV4 is still on such good shape.