Took over an hour after my service time to get started, then another 1.5 to complete. Overall I was at the dealership for more than 2.5 hours. Otherwise my service rep was fantastic and extremely pleasant!
4/19/2025
Keith M. VERIFIED CUSTOMER
Thanks for expediting my repair on no notice. Much appreciated!
4/19/2025
Eileen E. VERIFIED CUSTOMER
I am always pleased with a courteous, efficient, and effective way that Shawn processes my car requests. We have purchased over 10 vehicles at Newbold Toyota over the years and will keep coming back as needed.
Thank you for always making it easy to have my vehicles serviced, as well as purchasing a new one when necessary.
4/19/2025
Sheila J. VERIFIED CUSTOMER
Very kind and professional
4/19/2025
Julian B. VERIFIED CUSTOMER
None at this time.
4/19/2025
Gerald W. VERIFIED CUSTOMER
Shawn did an excellent job on our service visit .
4/19/2025
Robert F. VERIFIED CUSTOMER
It took 1hr and 45 min to get an oil change and tires rotated. Even after I made an appointment!! Too long to wait in waiting room
4/19/2025
Kayla D. VERIFIED CUSTOMER
It took me 3 hours just to get new tires on an appointment I had to set up for the next day because there were no available tires for my car on my appointment day.
4/18/2025
Carla M. VERIFIED CUSTOMER
Lack of communication
4/18/2025
Richard D. VERIFIED CUSTOMER
Excellent service
4/18/2025
Timothy B. VERIFIED CUSTOMER
I’ve worked with Shawn for many years and have always appreciated his efforts to get the job done.
4/18/2025
Carolyn V. VERIFIED CUSTOMER
Service is the best that is why I keep coming back .
4/18/2025
Sharon M. VERIFIED CUSTOMER
My service was completed in 1 hour as I was told. Very happy with the service.
4/17/2025
Jose Jr.. VERIFIED CUSTOMER
Great job!
4/17/2025
Brent M. VERIFIED CUSTOMER
Satisfied
4/17/2025
James S. VERIFIED CUSTOMER
Great financial guy walked me straight through it.
4/17/2025
Stephen W. VERIFIED CUSTOMER
The service was done in a timely manner and everything was explained perfectly with no problems.