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Real Reviews from VERIFIED CUSTOMERS
Majorie B. VERIFIED CUSTOMER
All of the staff are very nice and helpful, one sweet girl even helped me with my phone so I was able to read while waiting on my car.
4/26/2025
Roderick P. VERIFIED CUSTOMER
Shawn is awesome and the entire Newbold staff works amazing to give their customers great service every time.
4/26/2025
Jennifer A. VERIFIED CUSTOMER
Appointment was easy, on time, and quick.
4/26/2025
Shannon K. VERIFIED CUSTOMER
I’m not sure who mark is. I took an hour and a half I think that’s a little but that’s just my opinion.
4/26/2025
Toni T. VERIFIED CUSTOMER
Next day engine malfunction warning came on. Talked to Jim and he said it would be okay to drive and bring it in on Monday. Next the brake warning light came on and Toyota manual says not to drive it and get it checked. I don’t want to take a dangerous chance and drive it.
4/26/2025
Jane B. VERIFIED CUSTOMER
They are the nicest and helpful people in the service department.
4/26/2025
James D. VERIFIED CUSTOMER
Service was fine I was in out quickly ????
4/26/2025
Michael M. VERIFIED CUSTOMER
Great service. Thank you.
4/25/2025
Joe K. VERIFIED CUSTOMER
Your pay online system didn’t work
4/25/2025
George D. VERIFIED CUSTOMER
Shawn always makes our service a very pleasant experience.
4/24/2025
Bill R. VERIFIED CUSTOMER
Shawn Karfs is amazing! He quickly addressed my situation and was able to get my Prius back in service. My confidence continues to grow with Shawn and the Steve Stiegman team at Newbold.
4/24/2025
Dorthy E. VERIFIED CUSTOMER
Courteous, friendly and prompt with answers to my questions!
4/24/2025
Jennifer S. VERIFIED CUSTOMER
The lady at the desk answered all my questions and was very pleasant, and my car was serviced in a timely manner.
4/24/2025
Joan S. VERIFIED CUSTOMER
Job well done. Mr Allen very courteous.
4/24/2025
Cynthia E. VERIFIED CUSTOMER
Will do!
4/24/2025
Terry L. VERIFIED CUSTOMER
Jim always takes care of my service needs quickly.
4/24/2025
Mark G. VERIFIED CUSTOMER
Excellent customer service!
4/24/2025
Christopher B. VERIFIED CUSTOMER
I was treated very well. Thank you
4/24/2025
Gregory T. VERIFIED CUSTOMER
Shawn has taken good care of my service on multiple vehicles for multiple years.
4/24/2025
John S. VERIFIED CUSTOMER
None, good job.
4/23/2025