I have always trusted Shawn advice and buy my tires from only him , since I brought the car.
4/12/2025
William W. VERIFIED CUSTOMER
Kelsey was fine. No complaints. I was a little disappointed though about a question I had on my car warranty. I purchased an aftermarket warranty from your company when I bought the car in December. Recently, I noticed that my rear door locks were not locking and unlocking electronically. I asked Kelsey if I could get this repaired using the warranty I purchased. She told me I would have to spend $190 for a diagnosis first, and then she could tell me if the warranty would cover the repair. I’m a little hesitant to spend $190 and maybe get no repair done at all.
4/11/2025
Thomas H. VERIFIED CUSTOMER
Toyota makes me feel like part of the Toyota family. Everyone is kind and professional.
4/11/2025
Sandra H. VERIFIED CUSTOMER
Kept me informed of service progress. Friendly. Had my van right by the door to pick up.
4/11/2025
Douglas C. VERIFIED CUSTOMER
I appreciate the effort put forth trying to identify and resolve my issue.
4/11/2025
Sean M. VERIFIED CUSTOMER
I really appreciate Kim Wessel’s help getting everything sorted.
4/11/2025
Kenny C. VERIFIED CUSTOMER
Shawn was very professional and went out of his way to make take care of my situation! A ++ RATING
4/11/2025
Mary Jo. VERIFIED CUSTOMER
We love our Venza and the service from Newbold.
4/11/2025
Tint Pro. VERIFIED CUSTOMER
Shawn was very professional.
4/11/2025
Nate R. VERIFIED CUSTOMER
James was quick to respond to my questions and very professional.
4/11/2025
Nathaniel W. VERIFIED CUSTOMER
Shawn did a great job helping me by answering all my questions and showing me how to use the phone app to pay. He was very patient.
4/10/2025
Alex P. VERIFIED CUSTOMER
Shawn always delivers with the customer as the number one priority. He is personable and thorough which puts the customer at ease when the job is completed. It’s always a pleasure dealing with Shawn every time I am getting service on my truck. Even though my truck is 15 years old he always notice the little details of change which shows he truly enjoys providing excellent customer service. Thanks Shawn!
4/10/2025
Evelyn B. VERIFIED CUSTOMER
Very efficient and professional
4/10/2025
Norman B. VERIFIED CUSTOMER
Excellent customer service from Jim Allen.
4/10/2025
Amanda B. VERIFIED CUSTOMER
Honest, kind. appreciated her.
4/10/2025
Patricia R. VERIFIED CUSTOMER
It took 1 hr and 45 minutes for an oil change and tire rotation. Seemed like a long time for those 2 services.