Very pleased to do business with an honest dealer. We were treated fairly and honestly.
4/25/2025
Robert M. VERIFIED CUSTOMER
Friendly staff. Shuttle use was appreciated. Hopefully this repair will take care of the problem
4/25/2025
Susan L. VERIFIED CUSTOMER
Very helpful
4/24/2025
Patricia C. VERIFIED CUSTOMER
Great!!!!
4/23/2025
Gerald H. VERIFIED CUSTOMER
Had an appointment for oil change. Took 2 and a half hours. That's excessive.
4/23/2025
Patrick Z. VERIFIED CUSTOMER
I have been going to Crossroads since 2019. Always have had good service.
4/23/2025
Shawna G. VERIFIED CUSTOMER
Excellent job
4/22/2025
Barbara S. VERIFIED CUSTOMER
It was perfect ???? 10 +
4/22/2025
Cynthia L. VERIFIED CUSTOMER
I traded my Santa Fe in for a Palisade. Thank you!!
4/20/2025
David E. VERIFIED CUSTOMER
I was called by someone who worked there when I got an oil change last time (2/25/25- from ****-****-xxxx) and it leaked all over my driveway and my local street and had to drive back literally arriving with my car warning me it was out of oil as I was pulling up. I missed a day of work also. I was told by an employee there that because of that you guys can replace the filter and replace the oil that was lost. I was also offered by an individual who worked there and told me I was gonna get a few complementary services and some extras. When I went there today to get my oil change, the maintenance team was not aware of this And they told me I have to pay for the service so I paid out of pocket for my oil change today and I saw How your team was not able to communicate amongst each other. That is why my experience wasn’t the best and unfortunately now I have to spend more time to try to figure out who the individual was that gave me those offers after spending a half hour today, trying to figure out who that individual was just to get what I was told I would get.
4/20/2025
Christopher B. VERIFIED CUSTOMER
Excellent service!
4/19/2025
Charles T. VERIFIED CUSTOMER
Kristine is awesome, very professional and helpful. Thanks,Kristine!
4/19/2025
Margaret H. VERIFIED CUSTOMER
Service was friendly, accommodating and accomplished all we needed. Would recommend highly
4/19/2025
Barbara P. VERIFIED CUSTOMER
Great service. I like the text messages and updates about service. Cecil was kind and helpful.
4/19/2025
Bruce D. VERIFIED CUSTOMER
Got me in quickly and the shuttle was very convenient
4/19/2025
Anne M. VERIFIED CUSTOMER
Thanks for great customer service. It's nice to know I can count on you all.
4/18/2025
Deborah B. VERIFIED CUSTOMER
I appreciated Cecil answering all my questions
4/18/2025
Samantha L. VERIFIED CUSTOMER
Short, dismissive,
4/18/2025
Charles W. VERIFIED CUSTOMER
Kristine was fine. I don’t know when you guys can finish the job. Are the parts in yet?