Christian really helped a lot, his really great with us and communicating with brett and the team.. we're happy with our service
3/29/2025
Steven K. VERIFIED CUSTOMER
My 2nd visit to your service dept. Everyone is friendly and the service techninations do a great job, and my car is never left dirty
3/29/2025
Nicole M. VERIFIED CUSTOMER
Fantastic job today. Thank you.
3/28/2025
Robert O. VERIFIED CUSTOMER
Polite,efficiency and keep me aware of what was going on with my car
3/28/2025
Kristine C. VERIFIED CUSTOMER
Everything was great, especially for a first experience with your service department. Thank you!
3/27/2025
Jerry K. VERIFIED CUSTOMER
Service dept was polite and through
3/27/2025
Pamela H. VERIFIED CUSTOMER
Kristine Nelson is excellent with customer service. She is helpful and easy to talk to. Service with excellence. Much appreciated Kristine!
3/27/2025
Mark B. VERIFIED CUSTOMER
Yes I was very happy with my service experience I would always recommend the service department at crossroads Hyundai
3/27/2025
Aiden A. VERIFIED CUSTOMER
Good service and very polite and accomodating. Thank you very much
3/26/2025
Pamela S. VERIFIED CUSTOMER
Found a spare part on the floor of my car.
3/25/2025
Antonio R. VERIFIED CUSTOMER
We are thinking to buy an EV Kona.
3/25/2025
Rob C. VERIFIED CUSTOMER
Great service and a thorough check up!
3/25/2025
Jim H. VERIFIED CUSTOMER
Excellent service to date. I have a small oil pan leak that seems to be getting worse. I’m getting more oil discharge in my garage floor so think I’m going to need the seal replaced. I only have a bit over 11,000 miles on my car. This problem was noted on my last service receipt.
Thx, Jim H
3/24/2025
James M. VERIFIED CUSTOMER
Excellent service by Brett; the dealership appeared very efficient and professional. Thank you! James M
3/23/2025
Beverly M. VERIFIED CUSTOMER
Good work
3/23/2025
Kenneth B. VERIFIED CUSTOMER
Nice job!!
3/23/2025
James G. VERIFIED CUSTOMER
Brett answered all my questions about the battery, and kept me informed on the estimated completion time.
3/22/2025
Laura W. VERIFIED CUSTOMER
Well done as always!
3/22/2025
Nick R. VERIFIED CUSTOMER
I was told my oil change would take 1.5 hours. Which honestly seems super long for an oil change and tire rotation compared to any other auto shop, but ok.
My experience took MUCH longer than that. At the 2-hour point, I checked in with the service desk and they said that it was “done and just needed to be washed.”
At the 2.5-hour mark I went back and said “Ok, I had no idea you all were going to take 2.5 hours, I need my car back.” They give me my keys and my car is parked outside, unwashed. I spent an additional 30 minutes there for nothing.
2.5 hours for an oil change, rotation, and wash (that didn’t happen) is absolutely unacceptable. If you all are that backed up, you shouldn’t be booking that many clients in one window. It just doesn’t give me a lot of confidence to use you all again.
3/22/2025
Helen E. VERIFIED CUSTOMER
Car wash was not completed and service light was not reset