When I brought the car in the service center, I made specific instructions/request on how the tires should be rotated. The technician said that he understood. After waiting for 1.5 hours when the car was ready, I found out that they had completely ignored my instructions. I had to tell the same thing to another technician and wait for another half hour until the car was ready. This time it was done correctly. Chris, the second technician, was very helpful and took care of the issue.
12/21/2025
Max B. VERIFIED CUSTOMER
No longer washing the vehicle after service is completed.
12/20/2025
Jenny W. VERIFIED CUSTOMER
So appreciate Charles' kind service with shuttling. Consistent, patient and clear explanation of services from Cecil. Thank you Cecil...I'm entirely reliant on you!
12/20/2025
Michelle M. VERIFIED CUSTOMER
Please educate your tech so the can service a job properly
12/20/2025
Michael H. VERIFIED CUSTOMER
Cecil was great boy I don’t appreciate about the dealership is all the ridiculous add-on suggested services such as fuel injector cleaning for $300 plus etc. not necessary stuff
12/19/2025
Jennifer H. VERIFIED CUSTOMER
Cecil was awesome! We had some defective parts but they worked hard to get it done! I appreciate the customer service! And thanks again Cecil!
12/19/2025
Darrell H. VERIFIED CUSTOMER
I came in for oil change that I had scheduled for this week? They had my car in being looked at within the first 15 minutes upon my arrival. I was able to stay in customer service center wait area which had complimentary coffee or water while we waited. I was notified of each progression of my vehicle as tech finished finished one item and started the next until my vehicle was ready?
12/16/2025
Mary W. VERIFIED CUSTOMER
Very satisfied. Great to have complimentary oil change and tire rotation with courteous and helpful people like Cecil Hugie. Thank you.
12/16/2025
Kelly H. VERIFIED CUSTOMER
Just adding to the failings of last time, more overpriced services pitched because regardless of a draw on battery it shouldn’t have failed within a year, I’m not paying $100 for a $15 air filter install, and my dashboard is still glitching. Also no car wash again which used to be included but again 4 services isn’t 3 years of maintenance…
12/16/2025
Bob R. VERIFIED CUSTOMER
everything was great
12/16/2025
Candace R. VERIFIED CUSTOMER
Finding the service area and the parking was difficult.
12/14/2025
Jeffrey W. VERIFIED CUSTOMER
Dylan's customer service skills are excellent! He has always gone above and beyond.
12/13/2025
William S. VERIFIED CUSTOMER
Okay
12/12/2025
Hal S. VERIFIED CUSTOMER
Excellent service, professional and friendly staff
12/12/2025
Todd M. VERIFIED CUSTOMER
No comment required.
12/11/2025
Kathleen V. VERIFIED CUSTOMER
I called and asked if you could replace my headlights before I brought the car. I told you that is what I wanted when I dropped off the car. It wasn't time for an oil change but I asked them to do that when I dropped off my car. I received a text to approve the work and did what I thought was approving the work. When I came to pick up the car, the headlights weren't touched. I was told it was because I rejected the work. If the response you get from the online request, you should have protocol to call and follow up. Not everyone is tech savvy. I am very disappointed with the service I received. I wouldn't even use this dealership if it weren't for my very good friend Arla Reimer working there.
12/11/2025
Dorre C. VERIFIED CUSTOMER
Fast friendly
12/11/2025
Kathy N. VERIFIED CUSTOMER
Great service, friendly people, polite, got the job done, gave me a ride back and forth, everything perfect????
12/6/2025
Kathryn T. VERIFIED CUSTOMER
I was treated very politely and the mechanic was very thorough.