Mr. Hugie was very good with me. Answered all my questions and dealt with my old lady brain when I forgot things. He was great!!!
12/24/2025
Jim A. VERIFIED CUSTOMER
Great job everyone!
12/24/2025
Gloria M. VERIFIED CUSTOMER
Dylan is a good character and I trust him with my car.
12/23/2025
Bob R. VERIFIED CUSTOMER
Very thorugh as to troubleshooting the issue and explained next steps if the issue resurfaces. A+
12/23/2025
Richard W. VERIFIED CUSTOMER
I was extremely satisfied with the personal contact, getting the transmission replacement so quickly, and all aspects of your service 5 stars!
Being an Element fleet car has its challenges but this was great.
12/23/2025
Deborah L. VERIFIED CUSTOMER
Everything went well, although getting a simple flat tire on the Ioniq 5 is no longer an easy remedy. Getting it replaced and fixing damage cost about $1200. A flat tire. I do wish the dealership offered rides to Longmont though. That would greatly help.
12/22/2025
Tony B. VERIFIED CUSTOMER
Fantastic!
12/21/2025
Maziar S. VERIFIED CUSTOMER
When I brought the car in the service center, I made specific instructions/request on how the tires should be rotated. The technician said that he understood. After waiting for 1.5 hours when the car was ready, I found out that they had completely ignored my instructions. I had to tell the same thing to another technician and wait for another half hour until the car was ready. This time it was done correctly. Chris, the second technician, was very helpful and took care of the issue.
12/21/2025
Max B. VERIFIED CUSTOMER
No longer washing the vehicle after service is completed.
12/20/2025
Jenny W. VERIFIED CUSTOMER
So appreciate Charles' kind service with shuttling. Consistent, patient and clear explanation of services from Cecil. Thank you Cecil...I'm entirely reliant on you!
12/20/2025
Michelle M. VERIFIED CUSTOMER
Please educate your tech so the can service a job properly
12/20/2025
Michael H. VERIFIED CUSTOMER
Cecil was great boy I don’t appreciate about the dealership is all the ridiculous add-on suggested services such as fuel injector cleaning for $300 plus etc. not necessary stuff
12/19/2025
Jennifer H. VERIFIED CUSTOMER
Cecil was awesome! We had some defective parts but they worked hard to get it done! I appreciate the customer service! And thanks again Cecil!
12/19/2025
Darrell H. VERIFIED CUSTOMER
I came in for oil change that I had scheduled for this week? They had my car in being looked at within the first 15 minutes upon my arrival. I was able to stay in customer service center wait area which had complimentary coffee or water while we waited. I was notified of each progression of my vehicle as tech finished finished one item and started the next until my vehicle was ready?
12/16/2025
Mary W. VERIFIED CUSTOMER
Very satisfied. Great to have complimentary oil change and tire rotation with courteous and helpful people like Cecil Hugie. Thank you.
12/16/2025
Kelly H. VERIFIED CUSTOMER
Just adding to the failings of last time, more overpriced services pitched because regardless of a draw on battery it shouldn’t have failed within a year, I’m not paying $100 for a $15 air filter install, and my dashboard is still glitching. Also no car wash again which used to be included but again 4 services isn’t 3 years of maintenance…
12/16/2025
Bob R. VERIFIED CUSTOMER
everything was great
12/16/2025
Candace R. VERIFIED CUSTOMER
Finding the service area and the parking was difficult.
12/14/2025
Jeffrey W. VERIFIED CUSTOMER
Dylan's customer service skills are excellent! He has always gone above and beyond.