Robina is first class and she goes above and beyond to take care of her clients!
9/4/2025
Arvin D. VERIFIED CUSTOMER
Nice people and good service. No faults at all.
9/4/2025
Orlando D. VERIFIED CUSTOMER
Very professional, everything was done as needed.
9/3/2025
Joffrey G. VERIFIED CUSTOMER
Excellent
9/3/2025
Joseph M. VERIFIED CUSTOMER
Robina did a great job keeping me informed on the status of my vehicle and was helpful and helping me secure a loaner vehicle so that I can get back-and-forth to work. She was a pleasure to work with.
9/2/2025
David H. VERIFIED CUSTOMER
Robina did a great job for me. I told her I was wanting to buy another Maxima, but I found out recently that they are discontinued. I guess I’ll be buying a Lexus car instead.
9/2/2025
Terry A. VERIFIED CUSTOMER
Completed in a timely manner—did not hassle about other things that needed to be done
8/30/2025
Tonya L. VERIFIED CUSTOMER
Robina was excellent and so was the guy that took me to work …definitely a wonderful experience
8/29/2025
Theresa C. VERIFIED CUSTOMER
Robina did a great customer service job. And very helpful and answers all my questions that I have.
8/29/2025
John S. VERIFIED CUSTOMER
Everything was completed as you would expect from a quality dealership. From check-in to service thru check-out
8/28/2025
Crystal R. VERIFIED CUSTOMER
Always excellent customer service!!! Wewill never go anywhere else because of how much we trust **** Smith and because of how professional and kind the staff is!
8/27/2025
Gayle F. VERIFIED CUSTOMER
Justin Musser was very Good and listened. He kept me informed. But I don’t know who orders parts but they ordered the wrong parts and so it took 3 days for my car repair. But Justin was going to get me a rental but told him that was ok. I have done business with **** Smith in Lexington when they open but before that I went to Irmo. This is my 8 Nissian!
8/27/2025
Christine M. VERIFIED CUSTOMER
Justin Musser was GREAT!! Very helpful
8/27/2025
Darin S. VERIFIED CUSTOMER
You got the job done quickly, thank you for that! Not exactly sure what the clanking issue was that I had to come back for though. I know I was told that it had to be “torqued three times” but that just makes it sound like it just wasn’t tight enough and could possibly loosen over time and come back. Hopefully it doesn’t. Thanks!
8/26/2025
Michael M. VERIFIED CUSTOMER
They weren’t able to fix my issue with the front collision system the message is "Forward Driving Aids temporarily disabled Front Sensor Blocked See Owner's Manual"
8/26/2025
Barbara D. VERIFIED CUSTOMER
Took much longer than expected. Had i been told that when I made the appointment I would have dropped it off. Otherwise...Awesome job and friendly faces.
8/26/2025
Christian W. VERIFIED CUSTOMER
Why does it take 2 hours for an oil change and tire rotation?
8/26/2025
Carolyn M. VERIFIED CUSTOMER
Very helpful and made sure our issue was resolved.
8/25/2025
Geleen T. VERIFIED CUSTOMER
had an appt at 10am and was there almost 3 hrs. For what I had done that should not have taken that long. I had to keep asking how much longer. When you have an apt it shouldn’t take that long.
Also, asked persons who were chatting in the back about leases as mine is up in a year. I have purchased 6 nissans (not here as I moved here recently) but you’d think I’d get an acknowledgment of hey that’s great and hey sit down let’s see what we can do for you…it was me standing and asking what payments are and probing what was on the lot, etc. not good customer service, I did not feel welcomed.
8/25/2025
Lisa A. VERIFIED CUSTOMER
The "Warning Low Washer" light is still on. Photo taken as proof.