From star to finish, great customer service. Did the intended job plus the 26 point inspection. Thank You
10/3/2025
Champayne S. VERIFIED CUSTOMER
Services were great. Robina our advisor did an excellent job at informing us on what was going on with the Sentra the entire time. 100% satisfied
10/3/2025
Cynthya G. VERIFIED CUSTOMER
job was not completed
10/1/2025
Jeffrey A. VERIFIED CUSTOMER
I thought everything went very well. I did think the battery service was over priced but otherwise all was fine. I thought Jaclyn was easy to work with, very professional and efficient.
Thanks
9/29/2025
Paul B. VERIFIED CUSTOMER
No comments
9/27/2025
Judy N. VERIFIED CUSTOMER
Was told I need expensive repairs that arent needed per a second opinion
9/27/2025
John R. VERIFIED CUSTOMER
Came in for tires and was helped right away. Tires were priced right and in short time, about 1 1/2 hours, all four were balanced put on the car and the front end was lined up. Great service and friendly folks is the reason I continue to bring my Nissan to **** Smith Nissan Lexington.
9/27/2025
Patsy J. VERIFIED CUSTOMER
It was nice to deal with one person only!
9/27/2025
Monica A. VERIFIED CUSTOMER
Always a great experience at **** Smith Nissan of Lexington
9/24/2025
Wayne C. VERIFIED CUSTOMER
I was never more informed about my car or where it was or what it needed . Great service writer. She showed honest care and compassion for me and my overall needs making sure I would get the extra care of a drive belt my car needed to keep it safe.
9/24/2025
Eugene W. VERIFIED CUSTOMER
They were very professional.
9/24/2025
Clayborn Auto. VERIFIED CUSTOMER
I want to tell y'all Ms Rabina done a 5 star job . She met in in the parking lot when I drove up . Every time I called she answered the phone except the day she was off Friday. When I brought the car back she met me out side again showed her concern and said she would get it figured out. She kept me updated on her finding and got my car done a day earlier. This young lady is who will keep your customers coming back . Thank you
9/24/2025
Stephanie S. VERIFIED CUSTOMER
My experience with the service department was excellent from start to finish. The staff was professional, friendly, and kept me informed throughout the process. My vehicle was serviced in a timely manner, and everything was explained clearly. I felt valued as a customer, and I wouldn’t hesitate to recommend this dealership to friends and family. I’ll definitely return for future service needs.
9/23/2025
Earl R. VERIFIED CUSTOMER
Well done as always
9/23/2025
Carlos M. VERIFIED CUSTOMER
Robina did a great job, was very communicative and provided guidance and follow up timely and accurately
9/23/2025
Arthur W. VERIFIED CUSTOMER
Robina was very helpful and courteous. Fantastic visit, Thanks
9/22/2025
Julia H. VERIFIED CUSTOMER
They did a great job fixing my car Thank you all so much
9/22/2025
Stacey K. VERIFIED CUSTOMER
Justin was very professional handled everything greatly .
9/20/2025
Alfred M. VERIFIED CUSTOMER
Your service was fast, efficient, and your people extremely courteous. Thank you for a fine experience.
9/20/2025
Glenda B. VERIFIED CUSTOMER
Everyone was extremely helpful, very polite and attended to me quickly.