Austin was great. Most accommodating and knowledgeable.
3/4/2025
Bambi M. VERIFIED CUSTOMER
You guys are great
3/4/2025
Lynn P. VERIFIED CUSTOMER
Because it was so busy at the East Market location, I waited for over 90 minutes for a door guard to get installed on my car. When I was leaving I had to search for my car which was parked outside the service area. Usually someone escorts me out of st least tells me where my car is located. However I realize the service area was short handed.
3/4/2025
Matthew B. VERIFIED CUSTOMER
Dan was friendly and helpful. Got me in right away and the bill was less than we thought it would be.
3/4/2025
Maria S. VERIFIED CUSTOMER
The locking lugnut key is missing from the tire tool kit, which was left open to roll around in the back. I am completely dissatisfied with the last few visits to the Ganley service department. I will need this lost "key" replaced ASAP.
3/2/2025
Brian H. VERIFIED CUSTOMER
I had no issues staff was pretty good at addressing issues.
3/2/2025
Karen M. VERIFIED CUSTOMER
Prompt, efficient and friendly.
3/2/2025
Agostino T. VERIFIED CUSTOMER
Very kind service team that did a great job.
3/2/2025
Melanie R. VERIFIED CUSTOMER
Great service!
3/2/2025
John F. VERIFIED CUSTOMER
She is polite and goes out of her way to help!
3/1/2025
Diana A. VERIFIED CUSTOMER
Dan Maloy is the BEST service manager
3/1/2025
Dorothy E. VERIFIED CUSTOMER
Everyone is always so helpful at your dealership.
3/1/2025
Russell S. VERIFIED CUSTOMER
Great service. Dan is great.
3/1/2025
Eric H. VERIFIED CUSTOMER
So you don’t have to text me 175 times about my experience with your Service on my vehicle. Yes, I’m exaggerating but come on guys. Then as I was driving home from my Ganley service in my vehicle how shocked I was to get a text making me aware that I missed my appointment and need to reschedule. What’s up with that. I would’ve purchased my sixth new car from Ganley Toyota if your new car manager wouldn’t have ignored me and made me feel like I wasn’t important, he literally ghosted me. I ended up going to Toyota of N Canton and buying a new Sienna and a used Camry.