Austin explained what I needed to have done. Work was done quickly. I’m very happy with all of the service people I’ve worked with at Ganley.
4/9/2025
Michael K. VERIFIED CUSTOMER
Everything went as expected!
4/8/2025
Dennis M. VERIFIED CUSTOMER
Dan Maloy was awesome. Extremely knowledgeable and explains everything that needs to be to be done. I prefer fto have him to handle all my vehicles. Even though it may cost a lot in repairs he always pains the picture and makes you feel that you are doing the right thing
4/8/2025
Mary Anne. VERIFIED CUSTOMER
could open survey
4/8/2025
James M. VERIFIED CUSTOMER
Our team did exactly what was needed and recommended services needed in the future. I appreciate everyone’s help.
4/8/2025
Suzette R. VERIFIED CUSTOMER
Everyone I dealt with was very nice. The building is very clean and I never have to wait long
4/7/2025
Kenneth R. VERIFIED CUSTOMER
Very satisfied with my experience today. Thank you.
4/7/2025
Jennifer S. VERIFIED CUSTOMER
Austin was amazing like always. Excellent customer service. He definitely makes bring my car to the dealership a preference. Thank you!
4/7/2025
Melissa T. VERIFIED CUSTOMER
I always receive excellent service at Ganley Toyota of Akron!
4/7/2025
Nathan B. VERIFIED CUSTOMER
Very quick and professional.
4/6/2025
Dotty K. VERIFIED CUSTOMER
They were very professional and kind. I will tell my friends!
4/4/2025
Jill M. VERIFIED CUSTOMER
Matthew was friendly and courteous. He answered my questions and was thorough with his diagnosis of my car issues. I was happy with my service today
4/2/2025
Guru R. VERIFIED CUSTOMER
Yep she is superb.. i would love to visit again.
4/2/2025
Ramon M. VERIFIED CUSTOMER
Aaron Cuervo did an excellent job,very professional ,fast,very good attention,he pay attention of what I need and found the solution of the problem,very,very good service I was very satisfied with his service and I am willing to take my cars to get more services as need it.
4/2/2025
Dottie S. VERIFIED CUSTOMER
I have complete trust and confidence in Dan Maloy. He is top-notch. Always has been, always will be. It’s a pleasure when he is taking care of my Toyotas. He knows his stuff, has the right attitude and takes care of business both for Ganley and his customers. Can’t speak highly enough of him, great job! Well done!
4/2/2025
Mark W. VERIFIED CUSTOMER
Lisa is always friendly, helpful and knowledgeable! I now only make my appointments talking to her as I feel there is a trust factor. It took me a few times having a couple other service team members help me since Anthony, who was awesome, but I think I’ve found that person I trust with Lisa. (I’ll make a note here too for Joe and who is the only one I let work on my car there…again, I feel there’s a trust, knowledge and feel like he and Lisa care about doing a good job). Thanks!
4/1/2025
Joseph D. VERIFIED CUSTOMER
Oil change and tire rotation took two hours with an appointment. Oil and grease on all rims and inside drivers seat area. Thought bill was around 100 ended up being 137. Frustrated with service
4/1/2025
Tara P. VERIFIED CUSTOMER
Austin was very professional and friendly. He was knowledgeable about my vehicle and explained exactly what was recommended for service today. He was very personable and I felt comfortable with his knowledge.
I will certainly continue to use him as my service rep.
4/1/2025
Emmy M. VERIFIED CUSTOMER
The clear video of the vehicle made me understand why I needed this service repair. On the brief drive home it seems smoother than ever! And hopefully I gain plenty more miles out of my toyota. When the day comes, hopefully in 50,000 miles or more, to buy a new car, i will definitely be doing business with toyota. Thank you!
4/1/2025
Darren C. VERIFIED CUSTOMER
Aaron did a fantastic job with communication throughout the entire process.