Lisa was great. Reassuring me they would find the problem and it would be fixed. She kept me informed the whole way.
11/21/2025
Chris S. VERIFIED CUSTOMER
It was so easy to talk to service advisor. Appreciated being able to get an appointment today first a simple tire rotation. Thanks guys !!
11/20/2025
Elyse L. VERIFIED CUSTOMER
Always great to come here Matt remembers me every time and always asks how I’m liking my vehicle and does the extra mile if there’s anything need help with. Thanks Matt!!
11/20/2025
Oliver J. VERIFIED CUSTOMER
I always get excellent service at Ganley Toyota.
11/19/2025
Andrew M. VERIFIED CUSTOMER
Lisa was super friendly and helpful and even informed me of things I was unaware of and went above and beyond. I will return and continue to ask specifically for Lisa. I was in and out of service in less than an hour. I was greeted by every team member who walked past me while I was waiting in the lobby. Everyone was very friendly. The lounge area was beautiful and clean. I could not recommend the team at Toyota of Akron more!
11/19/2025
Susie H. VERIFIED CUSTOMER
Timely & excellent customer service thank you for making my appointment a priority !!
11/19/2025
Mira K. VERIFIED CUSTOMER
Came in for a simple NACS adapter pick-up. I was given confusing information about "Software update" and no explanation what was done to my car.
11/18/2025
Mike S. VERIFIED CUSTOMER
It was quick
11/18/2025
Dorothy R. VERIFIED CUSTOMER
Thank you
11/18/2025
Stephen A. VERIFIED CUSTOMER
Aaron was fantastic! I am very pleased with Ganley and my experience.
11/18/2025
Aaron C. VERIFIED CUSTOMER
Dan was great! Very informative and helpful.
11/16/2025
Jamie W. VERIFIED CUSTOMER
Two weeks before the truck had been in for a recall on the brakes. We lost fluid and got a warning light. The person I spoke to worked us in the next day and offered to have it towed in. We just added fluid and drove it, bit the offer surprised us.
11/15/2025
Delora B. VERIFIED CUSTOMER
She eas very courteous and attentive to my needs!
11/15/2025
Jim B. VERIFIED CUSTOMER
Dan Malloy took special care of our 2021 Highlander and recall on the drive train We appreciate the great customer service he showed to us on our vehicle.
11/15/2025
Royale B. VERIFIED CUSTOMER
I would say my only complaint would that there was dirty hand smudges in my car whereby I had to wipe down my interior.
11/15/2025
Sara S. VERIFIED CUSTOMER
Lisa was very helpful and knowledgeable! I'd use her again in a heartbeat.
11/15/2025
Ricky L. VERIFIED CUSTOMER
Lisa 8s awesome and my mechanic Joe is absolutely the best. I always sk f9r Joe to do my work. He knows my truck inside and out.
11/15/2025
Mary Anne. VERIFIED CUSTOMER
Dan Maloy answered my questions thoroughly and was friendly and helpful. I'm glad the t.v. was set to PBS.
11/14/2025
Camara Y. VERIFIED CUSTOMER
Dan made sure that I understood what was needed the cost of it and answered all questions. I enjoyed the experience it was one of the best I've encountered at a dealership EVER.
11/14/2025
Hesham M. VERIFIED CUSTOMER
I paid higher price than price in your web site same car but I seen it later.
Had to wait 5 days for delivery for some silly excuses