Dan has always provided top notch customer service. We are bring our 4 vehicles to Ganley because Dan is there. We appreciate his honesty and integrity!
1/9/2026
Samuel O. VERIFIED CUSTOMER
Matt was great, very appreciative of everything they do for me at Ken Ganley Toyota.
1/9/2026
Jo D. VERIFIED CUSTOMER
Matthew was friendly and very helpful!
1/8/2026
Zachary M. VERIFIED CUSTOMER
Dan is very attentive and has a great demeanor when handling customers. I appreciate his ability to accommodate my schedule, and he always keeps me informed on the status of my vehicles. He is a great asset to your business.
1/8/2026
Tammy M. VERIFIED CUSTOMER
Matthew was helpful, answering all questions I had.
1/8/2026
Zachary K. VERIFIED CUSTOMER
Wonderful service, thank you!
1/7/2026
Buckeye Packaging. VERIFIED CUSTOMER
They lost my key fob, with my home, office and other keys, attached to it. I had to drive home to get my spare and then back (1 hr 45 minutes r/t) to get my truck. Still have not heard anything about if they found it or are still even looking. I will have to change the locks on my home and my office.
And I got the impression they thought i might have lost them while sitting in your showroom. I did not have them. Maybe look at your security footage to see where they went.
Needless to say, I am extremely dissatisfied.
1/6/2026
Andrew I. VERIFIED CUSTOMER
Matt was prompt and called as soon as he had an update. No issues at all.
1/6/2026
Dean T. VERIFIED CUSTOMER
There was very little communication. Almost all communication was initiated by me.
1/6/2026
Slavko M. VERIFIED CUSTOMER
Matthew was polite and transparent. His honesty and professionalism made the service visit go very smoothly. He was very helpful and attentive with all of my questions and requests today. Job well done!! I purchased my vehicle at this location and have been back for every service visit since 2023. Today was a great experience/one of the best I’ve had so far.
1/4/2026
Danielle M. VERIFIED CUSTOMER
Everyone was friendly and helpful.
1/4/2026
Van N. VERIFIED CUSTOMER
I was dissatisfied with the service because I was told prior to going in that the cost would be $115 and then later was told that it was $150. I was also told that the battery replacement for my car would also have a warranty prior to the repairs and after paying for the service, I found out there was no warranty on the battery because it was a Toyota battery being put into a Lexus car. However, when the battery was first sold to me this was not the case. I was given warranty info in the beginning. I found the service and sales to be misleading and I am quite disappointed since this is my go to place to get repairs done.
1/4/2026
Colin M. VERIFIED CUSTOMER
Need a car wash with a oil change
1/4/2026
Mark W. VERIFIED CUSTOMER
Dan Maloy ended up managing most of the work on my car today due to the circumstances, and he did a great job. I look forward to going to him on my future service needs. Joe, the master technician, who works on my car as always did a great job as well. Great to know I have people I can trust there. Thanks!
1/3/2026
Christopher S. VERIFIED CUSTOMER
Great service and staff!
1/1/2026
Anthony R. VERIFIED CUSTOMER
Perfectly satisfied with everything
1/1/2026
Christy Michelle. VERIFIED CUSTOMER
Thank you for taking the time to make sure things were ok with my Highlander. Matthew was very kind and knowledgeable. We previously had service at North Canton, but we will be going back to Ganley from now on.
1/1/2026
Delores O. VERIFIED CUSTOMER
Thank you for your excellent service and support.
HAPOY NEW YEAR.
12/31/2025
Minh D. VERIFIED CUSTOMER
Danny Coon was very kind and explained everything about the needs of my car. Thanks for the good service!
12/31/2025
Terry M. VERIFIED CUSTOMER
Danny was exceptional! Not pushy. Just told me the facts and gave recommendations but let me decide.