My son and I brought the car in for the service! He drove it and had no complaints. I will drive it tomorrow morning. If I have any complaints, I will text you after I drive it.
Thank you.
1/28/2026
Paul C. VERIFIED CUSTOMER
Danny was so fantastic and deserves a raise. I cannot say enough good things about him. He made the whole experience of getting our trunk repaired seamless. We will definitely be back for any service and maintenance repairs.
1/28/2026
Steven N. VERIFIED CUSTOMER
Danny did a good job explaining what needed to be done. Made us feel comfortable and both he and Dan Maloy treated us great. We will be back for service in the future.
1/27/2026
Cathy C. VERIFIED CUSTOMER
Everyone is so kind and helpful! We appreciate your dealership!
1/27/2026
Heidi G. VERIFIED CUSTOMER
It would be much appreciate if you would send this survey to my email rather than my flip phone. My email address is:
1/27/2026
Daniel P. VERIFIED CUSTOMER
Happy with the service provided.
Only thing I can knock is you have my name saved in the system under my wife’s maiden name.
I don’t care. Just leads to some confusion.
1/25/2026
Jeffrey Z. VERIFIED CUSTOMER
Greeted properly, advisor very friendly. Recommended repairs without being pushy. We will continue to be customers at ganley toyota.
1/25/2026
Victoria R. VERIFIED CUSTOMER
Joey was great! Super nice, professional, provided updates. Great experience!
1/24/2026
Samuel F. VERIFIED CUSTOMER
I’m a little disappointed. $130.00 for an oil change and tire rotation and you can’t even top off the windshield wiper fluid.
1/24/2026
Julie W. VERIFIED CUSTOMER
Great staff,very friendly and helpful.
1/24/2026
Michael C. VERIFIED CUSTOMER
Danny was professional and explained clearly what concern I had that got addressed.
1/23/2026
Martin D. VERIFIED CUSTOMER
Very helpful in solving my problem. Than getting my repair done in a timely manner.
1/23/2026
Nathan S. VERIFIED CUSTOMER
Was told it should only take 30 mins for an oil change, and was there 2 hours with no updates or explanation. Was told something vaguely about a recall that they didn't have the parts for. Don't say 30 mins then take 2 hours without an update
1/23/2026
Lionel W. VERIFIED CUSTOMER
All good thanks
1/23/2026
Sara K. VERIFIED CUSTOMER
Danny was very helpful, service was quick and easy, payment was simple. You also have very yummy hot chocolate in the machine. Thanks much.
1/23/2026
Pam H. VERIFIED CUSTOMER
I live in Upstate NY and while traveling for work, I was stuck in Cuyahoga Falls, Ohio. Your dealership was amazing and I am so grateful to the Service Manager, Matthew and Lisa. I am actually considering a purchase to be with you folks. Just an honest and fabulous experience
1/22/2026
Stacy H. VERIFIED CUSTOMER
Joey was very kind and helpful
1/22/2026
Robert P. VERIFIED CUSTOMER
Great service, great handling by Larry and the technician who serviced my RAV4, and the best hot chocolate I’ve ever had while waiting. Reasonable time to completion, reasonable cost, friendly folks, great place. Thank you all!
1/21/2026
John M. VERIFIED CUSTOMER
i have had my new Highlander in for service twice now. Matt took care
of me both times. He was very friendly and professional. Keep him on your team! John M