Dan is the best service manager I have ever dealt with.
12/6/2025
Judith C. VERIFIED CUSTOMER
Treated well. Kept updated as necessary. All my concerns were addressed as well as the routine maintenance.
Very kind. As always finished in an appropriate time.
12/6/2025
Ronald G. VERIFIED CUSTOMER
I had exceprional service! Top notch customer service given with a smile. They always make my experience a veru very pleasant one. From the sales department to the service depamrtment. A dealership i can trust. I love Ganley Toyota!!
11/26/2025
Kyle C. VERIFIED CUSTOMER
Danny provided me superb service. He was patient answering all my questions. I had some additional concerns about my car when I came in and he made sure I got the repairs needed. I appreciated his kindness today.
11/26/2025
Judy M. VERIFIED CUSTOMER
The service was great! The music while I waited was irritating.
11/25/2025
Rebecca P. VERIFIED CUSTOMER
I was disappointed that the recall update was unsuccessful, but pleased that I was able to get my catalytic converter cover installed.
11/25/2025
Deborah L. VERIFIED CUSTOMER
Thank you for your kindness and expertise
11/25/2025
Mary Anne. VERIFIED CUSTOMER
All went smoothly
11/25/2025
Gayle W. VERIFIED CUSTOMER
Great first service visit.
11/25/2025
Lora C. VERIFIED CUSTOMER
Never had a visit there that I wasn’t satisfied!
11/25/2025
Louis P. VERIFIED CUSTOMER
Aaron was extremely helpful, I called for service to replace my battery and within a hr I was in the service bay. Thank you Lou Petrone
11/25/2025
Krystie B. VERIFIED CUSTOMER
Fast and easy maintenance services. Staff is always courteous. I appreciate the realistic suggested needs. I've been to other dealerships thay like to upsell and use pressure tactics to add on other services. I always feel comfortable and trust Ganley Toyota. That is why I drive a distance just for maintenance.
11/25/2025
Robert P. VERIFIED CUSTOMER
Efficient, courteous, and comfortable the whole way around
11/24/2025
Joseph P. VERIFIED CUSTOMER
Dan Maloy was wonderful helping me with getting the correct tires for my 4-Runner. Excellent customer service!
11/22/2025
Kim D. VERIFIED CUSTOMER
You guys are always ready for me when I get there ALWAYS very friendly and I really love you when there is nothing else wrong when I get an oil change!
11/22/2025
Noreen Ellen. VERIFIED CUSTOMER
Lisa was great! I’m always shocked how quickly and efficiently the work is done.
11/22/2025
Frank M. VERIFIED CUSTOMER
Matt was very professional and a nice young man!
11/22/2025
Gregory A. VERIFIED CUSTOMER
Lisa was great
11/22/2025
Linda H. VERIFIED CUSTOMER
Lisa arrest is very knowledgeable and professional and I am grateful that she sees to it that my car is very well maintained. This is why I come up Ganley Toyota in Akron because I can count on excellent service.
11/22/2025
Stephanie T. VERIFIED CUSTOMER
Thanks to Danny and the Ken Ganley team for providing excellent, transparent service today. I was very impressed with your customer service, attention ti detail and the way you provided updates on the service of my vehicle. I felt well informed from text/digital feedback. I was very satisfied with the outcome and would recommend someone to purchase a vehicle with Ken Ganley-Akron as well as seek service at your facility. Thank you!