Very helpful in solving my problem. Than getting my repair done in a timely manner.
1/23/2026
Nathan S. VERIFIED CUSTOMER
Was told it should only take 30 mins for an oil change, and was there 2 hours with no updates or explanation. Was told something vaguely about a recall that they didn't have the parts for. Don't say 30 mins then take 2 hours without an update
1/23/2026
Lionel W. VERIFIED CUSTOMER
All good thanks
1/23/2026
Sara K. VERIFIED CUSTOMER
Danny was very helpful, service was quick and easy, payment was simple. You also have very yummy hot chocolate in the machine. Thanks much.
1/23/2026
Pam H. VERIFIED CUSTOMER
I live in Upstate NY and while traveling for work, I was stuck in Cuyahoga Falls, Ohio. Your dealership was amazing and I am so grateful to the Service Manager, Matthew and Lisa. I am actually considering a purchase to be with you folks. Just an honest and fabulous experience
1/22/2026
Stacy H. VERIFIED CUSTOMER
Joey was very kind and helpful
1/22/2026
Robert P. VERIFIED CUSTOMER
Great service, great handling by Larry and the technician who serviced my RAV4, and the best hot chocolate I’ve ever had while waiting. Reasonable time to completion, reasonable cost, friendly folks, great place. Thank you all!
1/21/2026
John M. VERIFIED CUSTOMER
i have had my new Highlander in for service twice now. Matt took care
of me both times. He was very friendly and professional. Keep him on your team! John M
1/21/2026
Joseph S. VERIFIED CUSTOMER
Excellent people and service. 5 stars.
1/21/2026
Zachary F. VERIFIED CUSTOMER
Great service. Excellent space . Easy to work with. No high pressure push for extra sales.
1/20/2026
Jo Ann. VERIFIED CUSTOMER
Thus site isn’t letting me submit my comments.
1/20/2026
Kathleen M. VERIFIED CUSTOMER
David was extremely polite and very good at keeping me apprised at what was going on with the service being done.
1/18/2026
Matthew K. VERIFIED CUSTOMER
Good communication.
1/18/2026
Michael S. VERIFIED CUSTOMER
Good job
1/18/2026
Kimberly H. VERIFIED CUSTOMER
They were very helpful and professional with my car functions and my remote start. Very.much appreciated.
1/17/2026
Jeffrey H. VERIFIED CUSTOMER
Thank you for your quick and professional service.
1/16/2026
Cheryl M. VERIFIED CUSTOMER
Joey was very pleasant and explained the charges well. Excellent customer experience.
1/16/2026
Melissa T. VERIFIED CUSTOMER
Michele Baum and Tom are always exceptional to work with!
1/15/2026
David R. VERIFIED CUSTOMER
Thank you David was great ????????
1/15/2026
Deborah L. VERIFIED CUSTOMER
Employees at Ganley are always very friendly and especially Danny Coon