Danny Coon was a really helpful and a great guy. It too few days for my car to completely get serviced but he kept updating me the details and made me understand how things would be done.
He is a great guy. I had an overall wonderful experience with Ken Ganley Toyota of Akron. I would highly recommend my friends to visit this place.
Thanks.
3/6/2026
Charles S. VERIFIED CUSTOMER
????
3/5/2026
John H. VERIFIED CUSTOMER
David was excellent to work with and my interactions were extremely positive. He does an excellent job and sets the bar where it should be for customer service and satisfaction. Awesome job David!!
3/5/2026
Don B. VERIFIED CUSTOMER
I always receive great service. Dan is a great guy. He has the customers best interests in mind. He is very personable as well. A+
3/5/2026
Richard M. VERIFIED CUSTOMER
Friendly prompt and got me on my quickly. What more could I ask for.
3/5/2026
David F. VERIFIED CUSTOMER
I won't be purchasing any more toyota product in the future. I wanted to stop paying for remote services. Try to cancel by deactvating vehicle from connected services and then couldn't use my key fod to start my truck. Called brand engagementand was told had to pay to get remote start back even with my key fob.I'm willing to let the community know this is how loyal customers are treated. Way to go toyota!
3/4/2026
Linda H. VERIFIED CUSTOMER
Dan is one of the most honest and upstanding people I have had the pleasure of interacting with in a very very long time. It was my pleasure and privilege to have him as my service representative - thanks a ton, Dan! You have no idea how much I appreciate you! ~ Mike H.
3/4/2026
Melissa J. VERIFIED CUSTOMER
Thank you so much
3/4/2026
Gerard M. VERIFIED CUSTOMER
Very friendly and attentive service. Thank you.
3/3/2026
Robert S. VERIFIED CUSTOMER
Dan is really genuine. He answered every question we had about our RAV4 and our first visit to Service. We expressed concern for the oil level; he researched that and had an answer for us before we left; put our minds at ease. Hope we have him the next time!!
3/3/2026
David M. VERIFIED CUSTOMER
He's a friendly guy and I look forward to seeing him on a future visit
3/3/2026
Debora E. VERIFIED CUSTOMER
Everything went very smoothly.
2/28/2026
Michaela L. VERIFIED CUSTOMER
Danny was very kind and professional throughout my service today
2/28/2026
Jeremy B. VERIFIED CUSTOMER
Excellent, timely and prompt service. Matthew Evans is extremely professional, courteous, knowledgeable and efficient. Your service team continues to provide a top in class experience, with consistency. I also greatly appreciate the waiting area that enables me to work seamlessly while waiting for my vehicle.
2/28/2026
NORMAN H. VERIFIED CUSTOMER
Thanks to Dave Britton serving me with my Toyota Corolla at Ganley Toyota.
2/27/2026
Kathryn C. VERIFIED CUSTOMER
Ok
2/27/2026
Abeer E. VERIFIED CUSTOMER
David was super great and helpful!
2/27/2026
Darcy B. VERIFIED CUSTOMER
I was surprised I was given an appointment for the next day!
The service person was extremely friendly/professional and I was there less than an hour!