Yes. Kaitlyn was very helpful, kind, and professional.
5/8/2025
Howard M. VERIFIED CUSTOMER
Kaitlyn was great and I appreciated all of her assistance. 5 stars.
5/8/2025
Samuel G. VERIFIED CUSTOMER
Great Customer Service!!
5/8/2025
Deborah R. VERIFIED CUSTOMER
Karel was great and very knowledgeable about the service that I needed. She provided great customer service and was pleasant to deal with.
5/8/2025
Dan N. VERIFIED CUSTOMER
Dan George made my experience at **** Smith Nissan a very padang one. His service was excellent.
5/7/2025
James W. VERIFIED CUSTOMER
Very Professional
5/7/2025
Linda M. VERIFIED CUSTOMER
They are professional understanding and friendly
Thank You
5/7/2025
William G. VERIFIED CUSTOMER
She was very dedicated to getting my car fixed
5/6/2025
Rashonda C. VERIFIED CUSTOMER
Daniel was very rude and disrespectful! He falsified pertinent information about my vehicle and withheld all option for me to make the best decision! Once I confronted him about the misrepresentation he refused to acknowledge and dismissed my concerns. He stated I don’t have time for this and turned his back and walked away, then stated he had a daughter with health issues and didn’t have time to hear me out and continued to walk away! My boyfriend found a supervisor/manager and explained the situation and he gave me his card and wrote in the back of it with a promise of a free oil change that will not happen until November 2025! Worst experience and have lost my public trust
5/6/2025
Verna W. VERIFIED CUSTOMER
Karel Gass was very pleasant, patience , and a knowledgeable employee.
She was easy to work with and was eager to make sure we were comfortable and understood the information pertaining to the work needed on my vehicle. I do appreciate her for a job well done. Thank you
5/6/2025
Biaan F. VERIFIED CUSTOMER
Kaitlyn was supposed to order parts for me after my 3/27 oil change. I called 2-3x to follow up on the order. And on my last call she told me the parts were in and scheduled me to go on Monday. However, no ticket was done when I got there. She told me it’d take all day so I didn’t stay. However it only took a couple of hours (which is great) but this wasn’t the best experience. I am still getting the message that service is due so that wasn’t set and that’s the main complaint I had at the onset.
5/6/2025
Bernetta C. VERIFIED CUSTOMER
The dealership and Daniele George gave provided excellent service for my Muruno.
I appreciate you.
.
5/5/2025
Stephanie B. VERIFIED CUSTOMER
Karel Gass called me after I left stating that I left my keys, the technician left them on her desk in stead of leaving them in my car as usual, so I didn't realize that they were missing because I have 2 pairs, so I go back to Nissan to get my keys, I saw Karel throw some keys from her desk to her coworker whom was standing near the roll up door and she missed the catch and they hit the floor, not realizing they were my keys I continued to Karel's desk. I introduced myself and told her I came for my keys. That's when I found out that the keys belonged to me that hit the floor. I was not pleased, she saw me coming so why throw my keys. I was not pleased!That was very unprofessional!
5/5/2025
Sandra M. VERIFIED CUSTOMER
Friendly and knowledgeable intake representative. She explained the issues with my car.
5/5/2025
Rashonda C. VERIFIED CUSTOMER
Only issue it shouldn’t take 1.5-2hr for any one oil change idc what the vehicle size is!
5/5/2025
Rafael L. VERIFIED CUSTOMER
Great service and goes the extra mile
5/5/2025
Charles W. VERIFIED CUSTOMER
I was satisfied
5/3/2025
Reginald C. VERIFIED CUSTOMER
Was not happy with answer I received about the starter your company put in my vehicle back in February. By Bates Nissan in TX. This is a new transmission put in 2022. I did have any problem until the starter was installed.
5/2/2025
Donna C. VERIFIED CUSTOMER
Dan does an excellent job taking car of our Nissan Pathfinder!!
Thank you Dan for always taking excellent care of us as well‼️❤️
5/2/2025
Willie B. VERIFIED CUSTOMER
Mr. Daniel is the best. He is very professional and and helpful, going above and beyond. I hope to work with him each time.