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Real Reviews from VERIFIED CUSTOMERS
Dzung N. VERIFIED CUSTOMER
Excellent
6/4/2025
Michelle S. VERIFIED CUSTOMER
Miguel was excellent. Kept me updated. Very satisfied.
6/4/2025
Vera C. VERIFIED CUSTOMER
Actually, having to wait over 4 hours for my car to be serviced was not good..I arrived at 11:13 ⁷a.m. at about 3p.m. I finally asked a customer representative, since Genaro wasnt around, about the delay, he told me that within the next 10 minutes car would be brought out, . Finally car was brought out at 3:45..first time I have had to wait over 2 1/2 hours..I didn't find this good customer service, not sure if I will be returning to Toyota Glendora..
6/4/2025
Alex F. VERIFIED CUSTOMER
Jonathon Hernandez was professional and answered all my questions.
6/4/2025
Brenda M. VERIFIED CUSTOMER
Very satisfied excellent service
6/3/2025
Indra H. VERIFIED CUSTOMER
3 hour wait for an 8:15 am appt for an oil change is unacceptable. Why bother making an appt?
6/3/2025
Maria B. VERIFIED CUSTOMER
Always excellent service!
6/3/2025
Jessica W. VERIFIED CUSTOMER
It took almost 3 and a half hours for a 5,000 mile service to be done. When I checked in, he told me maybe 2 hours. So after 2 and a half, I asked him if he could check on the status, and my car was not finished yet, said it would be another 20 minutes. It ended up being almost another 45.
6/3/2025
Ronald T. VERIFIED CUSTOMER
Fantastic job David
6/3/2025
Gloria L. VERIFIED CUSTOMER
Didn’t get the update til after 6 hours For a regular oil change
6/3/2025
Mahendra P. VERIFIED CUSTOMER
Nice job
6/3/2025
Gustavo A. VERIFIED CUSTOMER
Great service from David Millan
6/3/2025
Edward A. VERIFIED CUSTOMER
Your service department is Awesome. I feel comfortable taking my car to you guys. Very much appreciated. Genaro is a great service Employee.
6/2/2025
Rria C. VERIFIED CUSTOMER
David Milan is excellent. My husband and I have been satisfied with the service that he provides. We even switched over from another Toyota dealership because we are so happy with the service that David provides our family. He’s always very thorough and I know that I’m walking away with a car in good shape.
6/2/2025
Josefina R. VERIFIED CUSTOMER
I’m completely satisfied Thank you so much Thanks David Millan
6/1/2025
Wilma D. VERIFIED CUSTOMER
Excellent customer service, Genaro is very kind and did a great job.
6/1/2025
Mira M. VERIFIED CUSTOMER
Good service
6/1/2025
Yvette M. VERIFIED CUSTOMER
David was professional and helpful
6/1/2025
Maria L. VERIFIED CUSTOMER
David was courteous and professional. I appreciated the positive attitude and prompt service.
6/1/2025
Duncan A. VERIFIED CUSTOMER
I was not given a courtesy call that my car was ready to be picked up. After 6.5 hrs and with the service department closing, I called to get a status on the car only to be told that the car is ready to be picked up and I had a few minutes to walk in to the cashier desk to pick up the car.
6/1/2025