Donovan is professional, courteous, and explains his work orders throughly before and after they are completed.
12/16/2025
Sankar S. VERIFIED CUSTOMER
Great service and all employees very friendly and professional
12/16/2025
Morgan S. VERIFIED CUSTOMER
I greatly appreciate being able to text with Megan today, as I was unable to take a call due to my work schedule. This allowed me to stay in the know about my vehicle without disrupting my work schedule.
12/16/2025
Charity K. VERIFIED CUSTOMER
Received friendly service and my vehicle service was completed within the estimated time
12/14/2025
Joseph P. VERIFIED CUSTOMER
The frustrating thing is communication. When I get the service report with a recommendation from the tech in a video and no other details in the report, it's not helpful. Also tried calling in multiple times and couldn't connect with anyone was challenging. Having the service plan covered seems like I get a different quality of care, and different messaging depending on who I talk to. It makes it challenging to plan around or schedule my work day. At this point I'm not sure if my car's brakes will pass the VT state inspection and this large bill will be sprung on me with limited time to address it. This isn't an issue with any one individual, just across the board experience since bringing my car in for regular check in since I purchased. Also I wasn't notified there was a recall until I made the appointment. Thanks
12/13/2025
Eugene H. VERIFIED CUSTOMER
Thank you for the courteous service and for providing a clean and comfortable waiting room. The coffee station is always tidy, clean and well stocked. The service team is awesome.
12/13/2025
Leslie C. VERIFIED CUSTOMER
The staff was great
12/12/2025
Steven H. VERIFIED CUSTOMER
I was in and out before I knew it. The staff was very patient and kind. A knowledgable(sp) and competant crew of Auto-Tech's
12/12/2025
Gordon C. VERIFIED CUSTOMER
I hit no by mistake. I was completely satisfied
12/11/2025
Edward B. VERIFIED CUSTOMER
Please listen: this is my third attempt to provide feedback on Jeff Shover.
I completed all the information requested and hit SUBMIT. That’s as far as it went. Apparently your system is broken and FB on your employees is really not valued. If this message doesn’t get sent, then I will contact the owner of this “Handy Dealership” to discuss with why ask your customers to do something when you don’t really care.
Thank you,
Edward B
12/11/2025
Jeff S. VERIFIED CUSTOMER
Darren is friendly, knowledgeable, helpful, and personable.
12/11/2025
Mary M. VERIFIED CUSTOMER
Thank you for the great service
12/11/2025
Steven S. VERIFIED CUSTOMER
Excellent service as usual, thank you
12/11/2025
Keith G. VERIFIED CUSTOMER
Just want to know when Handy Care expires for my vehicle?
12/11/2025
Paul M. VERIFIED CUSTOMER
Very satisfied as usual at Handy Toyota
12/11/2025
Christopher V. VERIFIED CUSTOMER
????
12/11/2025
Steven M. VERIFIED CUSTOMER
Thanks for the good service.
12/7/2025
Diana P. VERIFIED CUSTOMER
On schedule and work was done in a timely manner even though they were extremely busy. Always professional and courteous!
12/6/2025
Donald G. VERIFIED CUSTOMER
Service was polite and efficient.
12/6/2025
Thomas M. VERIFIED CUSTOMER
I had an 1130 appointment, it was 1230 and my 15 year old had a 1:00 appointment right down the road. I asked a guy that came out about a shuttle for my son. He checked my car's status and it somehow got pushed back to 1:30. He got my son the ride and quickly fixed it to have them get my car done quickly. I really appreciated the great service all around!