Megan went above and beyond to make today’s service experience a good and, even more importantly, set us up for another great experience during our next service appointment.
12/31/2025
Adam W. VERIFIED CUSTOMER
First time Toyota buyer, but I have owned many trucks before. Love this Taco,
First time at the service center at Handys the pull in service is really slick. Friendly staff, prompt on walk around and clean waiting room with delicious coffee station. Good to see all employees having some, not sure of the brand of coffee but delicious. When service was complete I was escorted to the vehicle by an attendant and handed the keys after confirming all was to satisfaction. Bonus they vacuumed for me. Word up to all employees that made the dangerous trip into work. Thanks again.
12/30/2025
Sharon L. VERIFIED CUSTOMER
Always have a great time when I am there. Great people and very nice to work with. Nice job on my car Thank you
12/30/2025
David F. VERIFIED CUSTOMER
The service team at Handy Toyota are courteous and efficient. I look forward to having my new Tacoma SR5 serviced there in the future.
12/30/2025
Josh G. VERIFIED CUSTOMER
There is a problem with the windshield washer fluid nozzles that I was told cannot be fixed. At highway speeds, washer fluid will not hit the center of the windshield. When the roads are wet and covered in road salt I can’t see out the middle half of the windshield. If Toyota cannot offer a solution, I will have to attempt to make my own modifications. This seems pretty ridiculous that I would have to come up with my own fix. It’s a safety issue that I feel Toyota should take care of.
12/30/2025
Jeremey W. VERIFIED CUSTOMER
I was happy with the advisors service overall I just never received the nacs charger as part of the service campaign. I messaged twice and no answer. Other than that everything else was good. Thank you
12/29/2025
Kelly T. VERIFIED CUSTOMER
Jeff was awesome. The staff is great there. Always.
12/28/2025
Caroline M. VERIFIED CUSTOMER
Great experience, very professional and prompt. Thanks Jeff!
12/27/2025
Lisa D. VERIFIED CUSTOMER
He gave me so much more information than when I bought my car. Very patient and took so much time explaining things to me. An excellent visit.
12/27/2025
Joseph J. VERIFIED CUSTOMER
Victoria did a great job of checking in my vehicle. She was friendly, patient, and attentive to my explanation of the service needs of my vehicle.
12/26/2025
Almira M. VERIFIED CUSTOMER
Honest, accommodating and friendly. I appreciate the honesty and integrity of the employees
12/25/2025
Kayleigh V. VERIFIED CUSTOMER
Donovan was so kind from the moment I pulled in. I have been to many Toyota dealerships but never Handys and this was the best experience. The friendliness of staff, cleanliness of waiting room. I felt cost was exceptionally transparent and when they found something they advised I get done, I never felt pressured to do it or spend more money. Donovan was so personable and kind. When I come back to Handys, I hope he is my service advisor!
12/25/2025
Donald D. VERIFIED CUSTOMER
Friendly and professional!
12/24/2025
Michael B. VERIFIED CUSTOMER
Excellent service and experience..5+ rating
12/24/2025
John B. VERIFIED CUSTOMER
Extremely friendly polite and professional thank you
12/23/2025
Charles F. VERIFIED CUSTOMER
Great job. Very friendly and efficient.
12/23/2025
Lucille R. VERIFIED CUSTOMER
I felt from the start that Jeff was completely interested in the vehicles needs. He also complimented me on the excellent car. I’ve been busy with th
Busy with Grandchildren and was actually on my way to St Albans when he the service soon message had appeared. Was on my way to Toyota the yellow light came on!!
Great!
12/23/2025
Naomi W. VERIFIED CUSTOMER
I appreciate the thoroughness when I bring my car in. Staff are kind and helpful. I indicated I was not fully satisfied with the Service today because I was expecting to be picked up by the shuttle to go get my car soon after I was notified by the service center that it was ready. It took two hours for a car to show up.
12/23/2025
Ann S. VERIFIED CUSTOMER
Megan get A++
Toyota, who sent us a recall notice for a recall that had been fixed in October,get F--!
Megan not only fixed a recall we didn't even know about plus added our 20k service an ha the vehicle done in less than 2 hours,THANKS!
12/23/2025
Zoe P. VERIFIED CUSTOMER
Very happy with the service I received today. They got me in and out quickly with minor expense. Victoria was knowledgeable and friendly. And, she even walked me to my car when it was finished. No complaints here.