I spent two hours waiting for my seasonal tire change only to be told at 4:50 PM that the tires could not be changed. I explicitly asked for my winter tires to be checked before starting any work. 30 minutes from my scheduled appointment is what I deem to be acceptable in this situation for someone to have simply checked. That is, I should have been informed by 3:30 PM. I was 10 minutes early for my 3:00 PM appointment. Had i been informed in a timely fashion, Handy might have been able to sell me new tires and I would not have wasted a full two hours in the waiting room. Haddad Subaru does a much better job with the whole service process when it comes to my Subaru.
11/20/2025
Hubert N. VERIFIED CUSTOMER
Great job.
11/20/2025
Peter A. VERIFIED CUSTOMER
Very professional.l
11/20/2025
Devon R. VERIFIED CUSTOMER
I drive 1.5 hrs from NY to come to handy for their customer service and this recent visit proves why I do it. Great service.
11/20/2025
Michael B. VERIFIED CUSTOMER
Victoria is very personable, pleasure to deal with her for my 10000 service appointment.
11/19/2025
Michael M. VERIFIED CUSTOMER
All of the staff that were present in the service bay were attentive, efficient and friendly. I was checked in quickly. When items for repair were identified, Tori explained each in plain english, helped me figure out how to move forward, and got some of the repairs covered under the warranty. She is fantastic, i always appreciate the level of detail and attention she gives
11/19/2025
Diana P. VERIFIED CUSTOMER
Great job and they were polite and friendly. They told me my Waite would be 1 hour 30 minutes and my car was done right on time.
11/19/2025
Patrick D. VERIFIED CUSTOMER
Service was done very promptly. Entire process was super easy and convenient.
11/19/2025
Jill C. VERIFIED CUSTOMER
Two hours for an oil change and rear wiper replacement! As I said to the folks there, it takes less time for a hip replacement!
11/19/2025
Christopher A. VERIFIED CUSTOMER
Looking for a plugable hybrid, used.
11/19/2025
William L. VERIFIED CUSTOMER
I forgot to ask about a backup camera recall that shows on my app. Not sure if he took care of it just didn’t show up on the receipt
11/19/2025
Linda C. VERIFIED CUSTOMER
The BSM light is still on on my dash.
11/18/2025
Valerie S. VERIFIED CUSTOMER
Accommodated a last minute request at a smile. Great service!!
11/18/2025
Karen B. VERIFIED CUSTOMER
I appreciate the service, the professionalism and the down to earth decency I am met with every time I go to Handy's . Thank you!!
11/18/2025
Polly W. VERIFIED CUSTOMER
Everyone was very friendly. It’s worth the hour and 10 minute drive. Always professional and respectful. Really appreciated the humor of my service person!0
11/18/2025
Denise C. VERIFIED CUSTOMER
Megan was very friendly and helpful
11/18/2025
Windows &Amp;Amp;Amp;Amp;Amp;Amp;. VERIFIED CUSTOMER
Donovan did a nice job and he was personable.
11/17/2025
Aaron M. VERIFIED CUSTOMER
They were able to service my vehicle when other dealerships couldn’t, so I will try Handy’s first in the future when it’s time for maintenance.
11/16/2025
James B. VERIFIED CUSTOMER
People are very professional and respectful tech are very clear in explaining in video GREAT JOB