Handy Toyota Auto Repair Service

We had an excellent experience, Victoria was extremely helpful in ensuring thorough documentation of a leaking windshield to be the cause of an ecm failure in our 4 Runner. The attention to detail helped us prove to the glass company that the leaky windshield was the cause of the failure. Thank you very much for an outstanding experience!

She is always friendly and pleasant.

Thank you

Jeff was great!

In and out quick. Top notch service.

Efficient and communicative, I liked the text update w link to ok the work.

Well done, thanks!

You guys are always the best. Thank you so much.

Thank you, it was easy and fast

Service was great but the price for an oil change and tire rotation with balance was a little pricey.

Richard Brown was friendly , courteous and knowledgeable.

Everything was great as usual

Yes. Didn't like the wait time for the appointment I made

thank you

Your Toyota team totally nailed it with a perfect 10. They were super professional, easy to chat with, and even finished the job ahead of schedule. Plus, the shop was spotless.

Love the service and people who work there. Twice in a row our “schedule maintenance soon” had not been reset. First after regular maintenance, second we were in for recall, asked to reset the button. 2 miles away we realized we had to return to have it redone! An irritation rather than a huge problem than goodness.

Nearly 4 hrs ranks high on the negative list Initial employees 1st parking attendant 2nd walk around intake person both exhibited to our perception a I HATE BEING HERE RIGHT NOW a over their faces and voices Earl was much different and much appreciated… tell him so please The young woman who gave me the paperwork and said the car was ready sadly back to the mimicking first two zero personality employees. We are new car purchaser of a truck every 3rd year and family vehicle every 5th and have purchased forensic of new Toyotas from 4 dealerships with Handy our current and favorite of them all. I’m not interested in whining or wasting anyone’s time. The question was asked and obviously I feel strong enough to take the time to answer …. You’d be wise as well to act in what I’m sharing with you. At no time did anyone seem to us as a mean spirited person nor was theater any indication they had any “issue” with either of us personally. It was however VERY obvious neither was making any attempt at all at basic customer service. Our sole motivation is to hopefully encourage conversation with all the employees about this needful component to sales of $80,000 vehicles … not just for those like ourselves with high repeat business but everyone spending their hard earned money deserves simple friendly service for the least a reasonable number of years afterward.

It was a pleasure dealing with Megan. Work was done in a timely and professional manner.

Jeff does everything right. Very kind and thorough.

Super effort on everyone’s part!