Handy Service failed to meet my needs; when I asked to speak to a supervisor one never reached out. I am taking my truck elsewhere for service from here on out.
3/10/2026
David G. VERIFIED CUSTOMER
Only issue it took two hours for an oil change and new battery that seems long text said service was done and it took over an hour to put in a new battery
3/9/2026
Kimberly A. VERIFIED CUSTOMER
My battery died for a second time in 15 months and I called Handy’s for help with the battery warranty and to see why that happened. They diagnosed the issues and took care of me beautifully. They went above and beyond to make sure that I had transportation during the time that they were working on my vehicle. They honored their original estimate as well. I am completely satisfied with my experience with them and filled with appreciation.
3/8/2026
John W. VERIFIED CUSTOMER
Megan was very professional, did a great job, and made it a pleasurable experience. The mechanic found issues that I wasn’t aware of and I appreciate it.
3/8/2026
Robert M. VERIFIED CUSTOMER
I would rate Richard Brown as the best service manager that I have ever encountered. His friendly demeanor and willingness to make sure that the customer feel at ease make him an outstanding employee.
3/7/2026
Wendy C. VERIFIED CUSTOMER
It was a breath of fresh air to come back to Saint Albans Toyota in comparison to Heritage. Thank you for being so welcoming and nice! I definitely want to return for service with you.
3/7/2026
Jeremiah H. VERIFIED CUSTOMER
I will always buy a Toyota and I will always buy it from Handy. Darren is part of that.
3/7/2026
Seth G. VERIFIED CUSTOMER
Great experience getting my oil change. The service was quick, efficient, and very professional. I also appreciated receiving updates through messages during the process. I wish I had caught the gentleman’s name who greeted me with my Land Cruiser at 10:38 today 03/06/2026—he was extremely polite and made the waiting time enjoyable. One of the best customer service experiences!
3/7/2026
Richard H. VERIFIED CUSTOMER
Megan was very nice and helpful. Smooth and pleasant experience.
3/7/2026
Hubert N. VERIFIED CUSTOMER
Quick and efficient.
3/6/2026
Russell G. VERIFIED CUSTOMER
Very timely service. Could have waited instead of using a loaner ithank you for taking care of this
3/6/2026
Nathan B. VERIFIED CUSTOMER
I was very impressed with Megan's knowledge about the repair of my truck she must have been a service technician at one point if not she must be one of those people who absorbers information like a sponge. I don't now his name but the guy who set up the rental was very pleasant to deal with too.
3/4/2026
David R. VERIFIED CUSTOMER
Love this place, great people!
3/4/2026
Denise T. VERIFIED CUSTOMER
Very polite! Thank you!
3/4/2026
Todd B. VERIFIED CUSTOMER
Thank you all for great service.
3/4/2026
Jarrod I. VERIFIED CUSTOMER
Thanks for the quick service today!
3/4/2026
Kenneth K. VERIFIED CUSTOMER
For the last two times of getting my oil changed as a service somebody has forgotten to clear the service soon code. Then on the way home I get the code back and think something is wrong with the car.
I call the service department and like champs they walk me through clearing the code though the steering wheel, but it’s a problem easily avoided.
Other than that I love the service very friendly and always ready to help you.
3/3/2026
Roberta H. VERIFIED CUSTOMER
Meghan was wonderful. Helped me out in a scary situation with my vehicle. All worked out swiftv& fast thanks to the Handy Sales team.