Great customer service. KnewvI to wait on my RAV4 and they got in and out in a timely manner.
6/1/2026
Rachel M. VERIFIED CUSTOMER
Great customer service! Thorough vehicle service!
5/30/2026
Tonia P. VERIFIED CUSTOMER
Always professional courteous very punctual and answered all my questions the overall experience has been great so far I’ve been coming to this service department since I purchased my Toyota Rav although I did not purchase from that location but will consider my next purchase at Moses of St Albans WV
5/30/2026
Melanie U. VERIFIED CUSTOMER
Very helpful in explaining things and just a really nice guy.
5/30/2026
Leslie G. VERIFIED CUSTOMER
Gary is thorough, kind and very pleasant every time I work with him.
5/28/2026
Roger P. VERIFIED CUSTOMER
Ms Taylor, inregard to my latest visit, I shall sing high praise with horrible squeaky voice. Again Ms. Taylor wonderful young lady. And a thank you again to that extremely helpful Mr. Manager, the one and only Michael Paxton. Thank you
5/28/2026
Cynthia S. VERIFIED CUSTOMER
Satisfied as usual
5/28/2026
Diane B. VERIFIED CUSTOMER
Gary always makes everything so much easier. He always comes out to go over things with me and makes sure I understand everything. I love the waiting area. Comfortable. Toyota service makes sure my Red RAV is running right. Thanks to all of you
5/28/2026
Kathryn H. VERIFIED CUSTOMER
Yes, we were satisfied with the service and the staff was very helpful except for one issue- how does one delete old Notifications?
5/28/2026
Roy W. VERIFIED CUSTOMER
Huge shout outs to the guys in the parts department and Taylor in service! I really appreciate them working with me and everything was great!
5/27/2026
John M. VERIFIED CUSTOMER
Thank you,for quick prompt service
5/27/2026
Walter S. VERIFIED CUSTOMER
Great staff
5/27/2026
Jimmy H. VERIFIED CUSTOMER
Gary has always meet every service need for our vehicles. He goes above and beyond professionally.
5/27/2026
Roger P. VERIFIED CUSTOMER
Wonderful young lady,Ms.Bowyer, Pleasant, courteous, extremely helpful. Asset to the dealership.
5/27/2026
Richrd V. VERIFIED CUSTOMER
Tyler was extremely helpful in dealing with the tyre damage that we had experienced during our cross country trip. He was efficient and courteous, and had us back on the road very quickly. Thanks to him we were able to complete our journey without changing our holiday weekend plans. Excellent service, much appreciated.
5/23/2026
Randy J. VERIFIED CUSTOMER
Good quick service. I appreciate the constant communication during the appointment with an explanation of why the work needs done, or not, in the case of the brakes.
5/23/2026
Linda R. VERIFIED CUSTOMER
I was charged for tire rotation and I didn’t request it. I only wanted an oil change and a new inspection sticker which I got. When the guy checked me in he asked me if I was there for an oil change and sticker which I said yes. If he also said tire rotation I did not hear him which is possible because I don’t hear well. If that’s the case I’m sorry and it would be my fault. Thank you for
Servicing my car for several years. Linda R
5/22/2026
Lindell M. VERIFIED CUSTOMER
Thanks
5/21/2026
Dennis P. VERIFIED CUSTOMER
Was met immediately when I pulled into the service center. The service was fast. The technician came into the waiting room when my car inspection was completed. Check-out personnel were very quick and courteous.