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Real Reviews from VERIFIED CUSTOMERS
Caitlyn T. VERIFIED CUSTOMER
Very friendly and welcoming! The waiting room was so nice, clean and spacious. My oil change and tire rotation took no time and kept me updated the whole service! They did a great job! Would highly recommend them for any services! Thank you Moses Toyota!
6/26/2026
Jeffery L. VERIFIED CUSTOMER
Great service, staff was nice and helpful.
6/25/2026
Lauren L. VERIFIED CUSTOMER
As always, everyone was courteous, very friendly. There was a problem due to a mishap on oil change. When I went to speak to the manager, expecting rude, dismissive conversation, he was kind, soft spoken, acknowledged the error, took responsibility and offered resolution. He did some kind of testing that day, took a bit to get the results. When he got results, he took his time explained everything in detail. He also offered more testing on next oil change in 5000 miles because I expressed my fear damage would show up later down the line. The test would check to make sure no metal flakes in the oil that would ensure no damage was done. I made a comment how I was afraid of the car related to the oil mishap. He Wrote on paper to do another test to make sure no metal flakes were in the oil, to ensure the car was safe and I felt safe! He didn’t have to but he did. It mattered to him that I was worried. Just another test to ensure no damage and to make sure I felt safe in the car. I have since bought another Toyota, I have not lost my faith in the company or the staff or management. I’m Toyota fan forever! In all my years of driving and the many cars I've purchased over the years, I am still true blue Toyota customer, oil mishap and all! Patrick street Toyota, FABULOUS!!
6/25/2026
Mary C. VERIFIED CUSTOMER
My oil change and sticker was done quickly. Customer service was very polite. Highly recommend this particular service department at Moses in St. Albans, WV.
6/25/2026
Colin T. VERIFIED CUSTOMER
Well done! Thank you
6/25/2026
Rebecca S. VERIFIED CUSTOMER
Service was great, as always. Staff were professional and pleasant. And despite the construction underway, the wait was quite comfortable. Keep up the good work and thanks for the great service!
6/25/2026
Charmin G. VERIFIED CUSTOMER
Very professional young man.
6/25/2026
Crystal C. VERIFIED CUSTOMER
William slater the guy that inspected my car was very polite when he brought my car back to me
6/24/2026
David G. VERIFIED CUSTOMER
Great and quick service
6/24/2026
Nickolas G. VERIFIED CUSTOMER
The lady who worked with me was very kind & understanding. She listened to all my concerns.
6/24/2026
E R. VERIFIED CUSTOMER
The only issue I have is that my car smelled of smoke after I received it back. I as well as my daughter have severe asthma - so we do not tolerate smoke smell as it puts us into an attack. I had to wipe everything down and purchase air fresheners for the car!
6/24/2026
Michael M. VERIFIED CUSTOMER
Very well done ! Would recommend without reservation.
6/23/2026
Charles W. VERIFIED CUSTOMER
Very HAPPY with walker,always supper nice.
6/23/2026
Alvin C. VERIFIED CUSTOMER
I appreciate the great service. Quick response that we get from your service department
6/23/2026
James B. VERIFIED CUSTOMER
Very professional and knowledgeable
6/23/2026
Jerald J. VERIFIED CUSTOMER
Always great service
6/22/2026
Charles W. VERIFIED CUSTOMER
Great experience… positive, short time, helpful!
6/22/2026
Charles H. VERIFIED CUSTOMER
Excellent professional courteous service!
6/21/2026
Ann O. VERIFIED CUSTOMER
Professional and competent.
6/19/2026
Mark M. VERIFIED CUSTOMER
Gary Walker is the Best!! Treats me like a king!! Sincerely
6/18/2026