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Real Reviews from VERIFIED CUSTOMERS
Charles J. VERIFIED CUSTOMER
Already completed, Everything was outstanding! Thank you. Charles J
7/7/2026
Brent S. VERIFIED CUSTOMER
Gary was exceptional. The issues that the squirrels or rodents caused my car were not.
7/7/2026
Maria B. VERIFIED CUSTOMER
He was very helpful and friendly
7/7/2026
Nancy T. VERIFIED CUSTOMER
Tyler always makes sure I’m taken care of & I truly appreciate it.
7/6/2026
Kevin W. VERIFIED CUSTOMER
Tyler always provides excellent service and is an asset to Toyota!
7/6/2026
Robert P. VERIFIED CUSTOMER
Very friendly and she kept me updated on the status of my truck.
7/6/2026
Connie S. VERIFIED CUSTOMER
All was good except the video audio was very difficult to hear; the tech needs to speak louder or closer to the mic. I could not hear and understand what he was saying for nearly all of it. I am not hard of hearing.
7/2/2026
Timothy W. VERIFIED CUSTOMER
Gary is a great guy. I've been seeing him for the 9 years I owned my 2010 FJ Cruiser. I now own a 2017 Tacoma SR5. Gary has always been helpful if I had any questions about service needed to any of my vehicles, and has a great sense of humor.
7/1/2026
Koren P. VERIFIED CUSTOMER
Service Writer was not helpful at all. Did not provide any options for a fix for my vehicle did not contact Body Shop for estimate for back bumper basically had the attitude of I could care less if you come here again or not. I have bought four vehicles from Moses. I would be happy to discuss the service I received with the service manager at any time ****-****-xxxx very respectfully.
7/1/2026
Daphne K. VERIFIED CUSTOMER
Gary is the reason I continue to come back! His kindness and respect for the job he holds at Moses comes across to the customer so well
7/1/2026
Doris L. VERIFIED CUSTOMER
Thanks to Cassidyfor running my insurance card off my phone. I guess they don’t send them out anymore. She was very helpful. And they were fast about getting my car serviced.
6/30/2026
Ruth C. VERIFIED CUSTOMER
Excellent service!
6/30/2026
Brian S. VERIFIED CUSTOMER
First of all when I called to have my car serviced I had just had a engine warning light come on so I asked to bring it in and have it looked at and that I was close to my 100,000 mile service so I neeeded them both the lady that set up my service was trying to tell me that the warning light was for the 100k service I explained it was not and that my car had 99,546mi and asked if she could record that in case it was the part that I had received a letter on that Toyota would cover till 100k miles she did not record that or put that I needed a service light looked at. I had to ask for it when I bought it in for service. My car actually has the part bad that is covered under this 100k Time frame and when I bought it in for service on 6/29/26 it had 100,525 and I bought it in at the earliest appointment that the dealership had available they would not fix it and I’m now waiting to see it Toyota will cover it under a goodwill deal when I was clearly under the mileage when the appointment was made thankfully I took a picture of the odometer reading and send a text back in the confirmation text after appointment was made to prove that it was under the 100k mark. Secondly after my service when I got home found my cabin filter cover was laying in my floor board of my car and it’s want installed after it was changed or even if it where changed I have no proof whether it was or not, because the cover was never installed I don’t know if it was taken off with the intention to do so. I work for the manufacturing side of Toyota and we have check sheets for all repairs and replacements of parts. If you had such check sheets that cover would never have been left off. And had a customer wondering if the work had been done. The same with the 100k coverage of this part had the person taking and setting up my appointment had asked for or recorded my mileage I wouldn’t be waiting on the will of someone to approve a goodwill coverage. For something that was clearly under coverage and the closest appointment was two weeks away.
6/29/2026
Daniel K. VERIFIED CUSTOMER
Fast service and great video updates.
6/29/2026
Bryan H. VERIFIED CUSTOMER
Thanks !
6/29/2026
David C. VERIFIED CUSTOMER
Great job by Gary!
6/28/2026
Christopher S. VERIFIED CUSTOMER
Amazing service!!Highlyrecommend
6/27/2026
Ann O. VERIFIED CUSTOMER
Good job
6/27/2026
Tina T. VERIFIED CUSTOMER
Tyler was very polite and clearly explained the repairs I needed.
6/27/2026
James M. VERIFIED CUSTOMER
Thank you.
6/26/2026