Very positive experience. I appreciate that everything was explained in advance.
4/23/2025
Stephen S. VERIFIED CUSTOMER
Gary,
Has always provided professional assessment of the service needs on my vehicles. I am very impressed with how he conducts business.
Sincerely,
Stephen S
4/23/2025
Roy W. VERIFIED CUSTOMER
Cassidy deserves 5 stars
4/23/2025
Susie H. VERIFIED CUSTOMER
Completely satisfied. Thank you!
4/23/2025
Brian B. VERIFIED CUSTOMER
Excellent
4/23/2025
Angela M. VERIFIED CUSTOMER
I love working with Gary
4/23/2025
Kathryn N. VERIFIED CUSTOMER
Anytime I have my vehicle serviced, everything goes well, the staff is courteous and my wait time is very reasonable.
4/23/2025
Gladys K. VERIFIED CUSTOMER
1pm appt. At 1:10 pm, service person comes out and tells me they don’t have the part. I can go home. Call next Monday to see if they have part. How hard would it be to call to let us know we needed to re-schedule, if parts people paying attention. First time in my long life I’ve been sent home from a dealer without work being completed. Also first time I used St Alban’s Toyota. Not impressed.
4/22/2025
Kayla H. VERIFIED CUSTOMER
Cassidy was amazing! I had a tire issue which she took care of and was very informative about what was being done to my vehicle! I give her 5 stars!
4/20/2025
Charles R. VERIFIED CUSTOMER
My car is not working after two services and I have to keep using each of my Fridays off to drive 1 hour to get service.
4/19/2025
Claude S. VERIFIED CUSTOMER
Great service department
4/18/2025
Debralee V. VERIFIED CUSTOMER
Always good service!!
4/18/2025
Dallas P. VERIFIED CUSTOMER
I received my truck back and after driving for a minute I noticed my steering wheel had to be turned almost a quarter turn to the right just to drive in a straight line. It was never mentioned to me that I may need an alignment after the service I received and it was not mentioned at all by the gentleman that pulled my truck around from the back of the shop to deliver it to me. I know for a fact that whoever did the test drive for my vehicle had to have felt that the wheel was so off centered and chose to do nor say anything about it. After going elsewhere to have the alignment fixed it is still pulling slightly to the right, which makes me curious if components around my wheels were damaged in the repair process. I felt I had been very patient over the past month waiting for my vehicle while it was in for engine repairs and this is honestly one of the last issues I even thought about happening afterwards. A vehicle shouldn’t go into the shop with one issue and come out with another one.
4/18/2025
Rebecca R. VERIFIED CUSTOMER
Will do.
4/18/2025
Randy M. VERIFIED CUSTOMER
Service was very well
4/18/2025
Michael R. VERIFIED CUSTOMER
Always great service!
4/17/2025
Meghan L. VERIFIED CUSTOMER
Tyler is extremely helpful! He is on top of taking care of my Highlander anytime I bring it in!
4/17/2025
Angela M. VERIFIED CUSTOMER
Hands down, Gary is the best
4/16/2025
Heather R. VERIFIED CUSTOMER
Moses Toyota has always done great service on the vehicle. They have great customer service. That is why I drive over an hour for service.