I’m so grateful that Becki & the General Manager took such car of my Beautiful Lexus. Giving me a free loner car while my car was getting fixed. Becki was such a wonderful, highly professional, explaining everything during the process of fixing my car. I love Lexus/ St Albans WV. Also,so grateful that Lexus took care of the cost… no cost for me to fix what AAA did.
3/28/2025
Dennis M. VERIFIED CUSTOMER
Travis explained my maintenance issue and was low pressure.
3/28/2025
Joslyn T. VERIFIED CUSTOMER
Very pleasant experience. Thank you
3/27/2025
Mary W. VERIFIED CUSTOMER
Very Kind and on top of things.
3/27/2025
Nancy P. VERIFIED CUSTOMER
I actually worked with both John **** and Travis Naylor. Travis was not there when I took the car in for an assessment and John was very helpful with that and the needed repairs.
3/27/2025
Dianna M. VERIFIED CUSTOMER
Thanks for all your help. Everyone very helpful
3/26/2025
John R. VERIFIED CUSTOMER
Great service! Typical of Lexus dealerships!
3/26/2025
Waris W. VERIFIED CUSTOMER
Always respect full and nice.
3/26/2025
Kelly O. VERIFIED CUSTOMER
Great service .. relaxed while I waited on my car. The waiting area is great. My car was done quick and washed!!!
Thank you Moses Lexus ????
3/26/2025
Shriley W. VERIFIED CUSTOMER
Extremely nice and professional
3/23/2025
Cynthia K. VERIFIED CUSTOMER
Great service
3/22/2025
Gail L. VERIFIED CUSTOMER
Travis was great …. it’s my third Lexus I have bought and Don always took care of me, but I have Travis now on my contact info.. what a great replacement.
3/21/2025
Ann F. VERIFIED CUSTOMER
I love this place. Enjoy looking at all the cars and the people are always so nice.
3/20/2025
Roger H. VERIFIED CUSTOMER
First class - professionally done
3/20/2025
Dale G. VERIFIED CUSTOMER
Good job
3/19/2025
Tamara S. VERIFIED CUSTOMER
Nick was the mechanic that worked on my vehicle and I was very pleased with the text messages and video of his work on my vehicle
3/19/2025
Laura M. VERIFIED CUSTOMER
Once again this dealership has some of the most unfriendly and least customer service minded people. It's too much to write her, but I would love to tell someone about my experience.