Gary, the valet was very courteous as always. I love the ability to do valet. John was also very helpful with service.
4/5/2025
Chris R. VERIFIED CUSTOMER
Travis was professional courteous and explained my service. He is an asset to the company.
4/4/2025
Linda T. VERIFIED CUSTOMER
Thank you! We were stranded and you fit us in.
4/3/2025
Nancy C. VERIFIED CUSTOMER
The service advisor wasn’t particularly nice and they do not return phone calls . If there was another Lexus dealership closer than Columbus I would use them
4/3/2025
Robert H. VERIFIED CUSTOMER
Everything was great, very professional
4/2/2025
Sharon H. VERIFIED CUSTOMER
I appreciate the prompt and professional service offered by the staff.
4/2/2025
Thomas S. VERIFIED CUSTOMER
I really appreciated the in process multi point inspection report.
4/2/2025
Brenda P. VERIFIED CUSTOMER
Very pleased with everything regarding my trip to the service dept.
4/1/2025
Bonnie V. VERIFIED CUSTOMER
The process was extremely easy, the service personnel were pleasant helpful, and my vehicle was actually completed before expected.
4/1/2025
Gregory D. VERIFIED CUSTOMER
All went well, however, they didn’t seem to have my exact order correct when I arrived. This, in spite of a receipt being emailed to me after my order when I initially scheduled.
4/1/2025
Donna K. VERIFIED CUSTOMER
Great service but we can't deal in US as we are Canadian.
Thank you
4/1/2025
William O. VERIFIED CUSTOMER
Service was quick and through
3/29/2025
Linda B. VERIFIED CUSTOMER
Excellent service!! The videos are a great feature to ensure quality service. Thank you all!
3/29/2025
Rebecca D. VERIFIED CUSTOMER
Yes, very informative
3/28/2025
Joe G. VERIFIED CUSTOMER
At first, the service technicians misinterpreted my request, and once I pointed out the error, it was resolved.
3/28/2025
Carol G. VERIFIED CUSTOMER
There was a magnetic tool left under the hood of my car and the hood was down. Plus we were not asked if we wanted the car washed and cleaned. We were not very happy with this visit. My husband still has not been reimbursed for the money he paid for an oil change, which we should have not paid, because bid the extended warranty we paid when we got the car. This was not a good experience at all.We are thinking about going to the management about this experience. Not good for Lexus.
3/28/2025
Randy B. VERIFIED CUSTOMER
Great team! All were very professional. I’m happy with the service provided.