John was very professional and friendly! We enjoyed interacting with him during our service.
6/27/2025
Danny S. VERIFIED CUSTOMER
John was great
6/27/2025
Mike C. VERIFIED CUSTOMER
Great service Everyone very polite. Highly recommend
6/26/2025
Gina C. VERIFIED CUSTOMER
I was told I needed new brakes and rotors on the rear, the charge was going to be $620.00 additional. There was another customer in the waiting area that was also told they needed brakes and rotors. I did not have the service performed and took my car to someone else the next business day, they advised I did not need brakes or rotors that I have half the brake pad left. Very disappointing that Moses would take advantage of people like this. I know you are in business to make money but that should not be at the detriment of others or based on falsehood. I will not be bringing my car back to you for service. My husband and I were considering the purchase of a GX and have spoken with sales about it but we will likely find another dealership to work with based on this occurrence.
6/25/2025
Regina G. VERIFIED CUSTOMER
I am very satisfied with the service for my Lexus.
I did accept the complimentary car wash. However, the windows weren’t cleaned and they sprayed a tire cleaner on 1/2 of the tire. If it can’t be completed to look nice; maybe it shouldn’t be completed.
It was extremely, extremely hot and maybe that’s why. I will probably try again next time!
Thank you
Gina
6/24/2025
Nancy W. VERIFIED CUSTOMER
Excellent service John was patient and curtious and he kept me informed throughout my entire my wait time.
6/24/2025
Katrina T. VERIFIED CUSTOMER
I'm always impressed with the service I received at Moses And I learned the quality but the actual sincere appreciation and it feels from the staff. The video I'll be working done was very impressive. She's not sure if this is the first time our Lucy's had before. I don't remember it in the past but it was really cool to watch that
6/23/2025
Carolyn B. VERIFIED CUSTOMER
Travis was great he’s a very personal young man very ethical thank you
6/22/2025
Jason S. VERIFIED CUSTOMER
Excellent service - excellent dealership
6/21/2025
Roberta H. VERIFIED CUSTOMER
Always responsive. Good job as always.
6/21/2025
Derek B. VERIFIED CUSTOMER
Travis was very nice and informative about our vehicle!
6/20/2025
Jerry K. VERIFIED CUSTOMER
Quality service at a reasonable price…
6/20/2025
Joseph V. VERIFIED CUSTOMER
Everything was great.
6/19/2025
Danny S. VERIFIED CUSTOMER
Everything was great as usual. Travis is great
6/19/2025
John L. VERIFIED CUSTOMER
Everyone was friendly and professional and service was completed in about an hour.
6/18/2025
Thuy P. VERIFIED CUSTOMER
Great service!
6/18/2025
Muhammad C. VERIFIED CUSTOMER
Few years back I had problem with the service and I stopped using Lexus service department. That forced me to purchase my vehicle from Columbus. My son convinced me that new owner (Susan) means business at least try once. Service young men at the counter were extremely professional and nice. No up selling ****. Time smart service. I really salute everyone at Moses Lexus of St. Albans