Travis did a great job getting my car serviced in an emergency situation. I’m very grateful. Give him a raise!
7/29/2025
Fred F. VERIFIED CUSTOMER
Thanks
7/28/2025
Anita L. VERIFIED CUSTOMER
Yes, I am completely satisfied with the service that I received from Moses. I could not leave work as planned, and the service department serviced my vehicle even though I was late.
7/28/2025
Jennifer M. VERIFIED CUSTOMER
Excellent service department!
7/26/2025
Eric R. VERIFIED CUSTOMER
All of the staff was professional and courteous. The technician did a great job on the inspection / video.
7/26/2025
Jenifer M. VERIFIED CUSTOMER
Lexus roadside was amazing and very caring. I called the service center multiple times. No real care or information given. I had gotten a flat tire, no mention of roadside assistance, had to schedule an appointment for my flat tire. Called three times before someone actually told me about the roadside assistance, had a tow truck in 20 mins, taken to Moses. Very carrying representative with roadside. Called Moses service 4 times to see if my car made it. Called 6 times the next day to check on it, tried to call about a loaner no answer no call back from vm about it. Finally got ahold of Kevin who said they would look at it later in the evening. Got some text messages about my car the next day that it would be ready. I bought extra service one my Lexus for the Lexus experience, I got half **** service. No real customer service except for once.
7/25/2025
Heather T. VERIFIED CUSTOMER
Honestly, in today’s time it’s hard to come by individuals that truly love their job. So seeing employees taking their job to the next level is always rewarding working in quality assurance. Customer service at its finest. Sincerely, thank you for your kindess.