Mike is always so great! Hands down one of the best advisors.
5/19/2026
Alfredo A. VERIFIED CUSTOMER
Simple fast and reliable
5/19/2026
Hector L. VERIFIED CUSTOMER
All good
5/19/2026
Carol S. VERIFIED CUSTOMER
He kept me informed each step. Addressed all my concerns. Great services.
5/19/2026
Irma E. VERIFIED CUSTOMER
Fernando Martinez always do a great job.
5/17/2026
John R. VERIFIED CUSTOMER
Mike Torres was very helpful. Everyone was very professional.
5/16/2026
Carlos M. VERIFIED CUSTOMER
I really apareciste it if you call me
I am very upset please call me
I have been a loyal Hoy Fox Toyota since the early 2000
I’m going to wait for your call
5/16/2026
Elvira U. VERIFIED CUSTOMER
Mr. **** performed an excellent job and adhered to the specific instructions required for my vehicle. He demonstrated professionalism and provided clear explanations throughout the process.
5/16/2026
Eduardo E. VERIFIED CUSTOMER
**** you
5/16/2026
Eladio V. VERIFIED CUSTOMER
We are always happy and satisfied taking our car here.
5/16/2026
Robert M. VERIFIED CUSTOMER
7:30 a.m. appt for just an oil change. Got there at 7:00 a.m. signed in at 7:13 got charged at 8:57 a.m. 1 hour and 45 minutes wait for just the oil change.
Waited another 25 minutes because the porter did not wash truck as was promised.
Real bad job on the car wash.
Also, oil footprints left on my interior mat on driver side.
One of the windshield wipers was broken by either the tech inspecting the wipers or the car wash machine and was not told about it.
I feel service department needs quite a bit of improvement to do.
Seems like they overbook morning appointments.
Service advisor Daniel was very courteous as well as Mr Fernando Martinez.
Just need some kinks ironed out in your service dept.
Young lady at parts, Cynthia Ortega was very customer service oriented, too, as I purchased a new fuel cap for my truck.
I will return again and give Fox Toyota Service another opportunity.
Thank you.
Best wishes to you and all of your loved ones always!
Sincerely,
Robert M
5/16/2026
Jacob A. VERIFIED CUSTOMER
Great advisor. He is very knowledgeable and very helpful. He’s very respectful and friendly.
5/16/2026
Rodas P. VERIFIED CUSTOMER
The service I experienced was awesome! Gabe kept me informed about my vehicle and notified me as soon as my vehicle was ready for pickup.
5/16/2026
Zack M. VERIFIED CUSTOMER
Great and timely service
5/15/2026
Bruce B. VERIFIED CUSTOMER
My entire experience with Avelina has been great. I’ve recently moved to El Paso and she made me feel welcome and comfortable. The entire crew at Fox has made my move a bit easier and I thank them.
5/15/2026
Maurice P. VERIFIED CUSTOMER
Manny was great and very easy to work with. He really took care of me and our car. Absolutely fantastic service
5/15/2026
Martha J. VERIFIED CUSTOMER
Great service, great attention from Gabriel Lucero.
5/15/2026
Antonio M. VERIFIED CUSTOMER
I think service takes way too long and can’t even provide a car wash. Drop off car at about 9am and get a call that it’s ready after 5pm when dealer is about to close at 6pm.
5/15/2026
Jorge A. VERIFIED CUSTOMER
I had to be calling back about the status of my truck