Thank you Gabriel fir having sequoia done fast. I have a question about the recall of bumper/ pulling gear. When will this be taken care of.
12/30/2024
Jesus V. VERIFIED CUSTOMER
Thanks
12/30/2024
Adela M. VERIFIED CUSTOMER
I had to wait about 25 minutes parked outside in the drop off area, and asked several men to send someone my way to check in my car. I had to call the service dept from my car and asked for someone to come out and meet me. I usually work with Fernando and he is great, but he was not at work on Friday. Abigail came outside to meet me and checked in my car. It was a great working with her, professional and direct, gave me specifics and kept me informed. She facilitated a ride home for me, since I had to leave the car overnight to check on the car noises when starting the engine first thing. Thank you! Adela M
12/29/2024
Benjamin M. VERIFIED CUSTOMER
Great customer service and aware of my needs. Thank you.
12/29/2024
Rudy C. VERIFIED CUSTOMER
Abigail doesn’t call to communicate status of vehicle or when vehicle is ready. Bad communication on her part that I almost didn’t make it for my vehicle before you all closed. She needs to be available to us as customers. I called her 4 times and she wasn’t available and never returned my call. Bad customer service.
12/29/2024
Iroro A. VERIFIED CUSTOMER
Abigail went above and beyond to provide exceptional service today, she explained everything and helped with additional savings that I was entitled to, this is unlike previous experience where I do not look forward to servicing my car because I feel pressured to cough out money for services. I am so glad Abigail was honest and exceptional. Thank you
12/29/2024
Raymundo A. VERIFIED CUSTOMER
Jose Gurrola,
Awesome job
12/28/2024
Fernando C. VERIFIED CUSTOMER
Excellent service everything explained in detail
12/28/2024
Yvette H. VERIFIED CUSTOMER
Everything was great, excellent service
12/28/2024
Pablo G. VERIFIED CUSTOMER
Ashley Angel provided outstanding service and is an excellent example of what Toyota Care standsfor! Keep up the good work!
12/28/2024
Mike L. VERIFIED CUSTOMER
The service I received was knowledgable, polite and complete. I was taken back that some of the required parts were not in stock and had to be back ordered. Ms Pulido did an exemplary service.
12/28/2024
Jose U. VERIFIED CUSTOMER
Best service advisor I've had since becoming a customer at Fox Toyota
12/27/2024
Jose A. VERIFIED CUSTOMER
The "washing machine" did not completely go away, after replacing the fan belt. You recommended that I take the truck in to your shop when the noise is there. I will do so.
Thank you.
12/27/2024
Melinda T. VERIFIED CUSTOMER
I was treated in a very professional manner by Manny Hernandez and I was very happy with the sevice
12/27/2024
Adrian M. VERIFIED CUSTOMER
Good experience. She did well!
12/27/2024
Eduardo D. VERIFIED CUSTOMER
Michael gave me excellent and quick service.
12/27/2024
Martina M. VERIFIED CUSTOMER
Excellent Customer Service from Janeth Herrera, she is a Nice person
12/26/2024
Robert V. VERIFIED CUSTOMER
Ashley does an excellent job keeping me informed about any updates regarding my vehicle. Her communication is clear, timely, and dependable—she’s always on top of things!
12/26/2024
German J. VERIFIED CUSTOMER
Saul was very helpful and made sure my vehicle was ready in less than an hour.
12/26/2024
Carmen W. VERIFIED CUSTOMER
Fast and friendly service. She explained everything.