3 hours. With a scheduled appointment.
Not the fault of Gabriel, I’m sure staffing is a problem. Don’t over book.
11/23/2024
Mario R. VERIFIED CUSTOMER
Thank yuo
11/23/2024
Salvador G. VERIFIED CUSTOMER
I received excellent service from Mr Fernando Martinez in the care of my Toyota Tacoma.
11/23/2024
Maria B. VERIFIED CUSTOMER
I was happy with Mr. Gorilla Service. He Great! At Costumer's Service.
11/23/2024
Kathleen S. VERIFIED CUSTOMER
Always professional and courteous.
11/23/2024
Joy L. VERIFIED CUSTOMER
No communication about when car would be ready. Almost 2 hours for an oil change. If they were busy, should have communicated that. No car wash. Technician acted like she didn’t know why I was there. No report on results of 64-point inspection. Texted me a number to call with questions that didn’t work.
11/23/2024
Martin V. VERIFIED CUSTOMER
Janeth treated me in a friendly and professional manner, however after missing a day of work they informed me late that they didn’t have the parts to repair my vehicle and they didn’t know when they were going to have them, I have waiting for about a year for the truck to be repaired.
11/22/2024
Luis A. VERIFIED CUSTOMER
Gabriel was excellent.
11/22/2024
Roberto T. VERIFIED CUSTOMER
Helpful service!
11/22/2024
Jose V. VERIFIED CUSTOMER
Very professional and on point, will definitely continue to bring my car back! Much appreciated Saul!
11/22/2024
Graciela E. VERIFIED CUSTOMER
Great service
11/22/2024
Theodore G. VERIFIED CUSTOMER
.
11/22/2024
Miguel P. VERIFIED CUSTOMER
Excellent service. Jose was very helpful.
11/22/2024
Myriam G. VERIFIED CUSTOMER
Ashley is always so kind & so helpful!
11/22/2024
Humberto C. VERIFIED CUSTOMER
I had an appointment at 11:15 for an oil change, I got their on time. I left at about 3:15 . It took 4 hours to get an oil change. So I do not understand the purpose of appointments. I should have been told it was a 4 hour wait time. I could have reschedule or taken the shuttle. Big disappointment from loyal customer .
11/21/2024
Frances C. VERIFIED CUSTOMER
Gabriel was excellent. The only thing was my old battery was not returned. I could’ve gotten money back. Toyota double dipped with MY battery. Never got a response back when I insisted to give me back my old battery