Wanna thank Avelina for helping us with our 2025 Sequoia. She told us she had the parts in stock and would have it ready in a couple of hours. Avelina took care of the recall, service, and repairs quickly and successfully! Made our day! Thanks!
4/2/2026
Alyssa S. VERIFIED CUSTOMER
Jacob is very helpful! Always makes sure my needs with my vehicle are taken care of.
4/2/2026
Gloria H. VERIFIED CUSTOMER
Gracias por su servicio … solo que se me hizo un poco largo
(alrededor de 3 horas)
4/2/2026
Alexis C. VERIFIED CUSTOMER
Avelina was very helpful and kind today as she always is. Due to her professionalism and willing to help, I continue choosing her as my advisor when I have to go to the dealership for any services.
4/2/2026
Yader S. VERIFIED CUSTOMER
The right front window did the same thing it did (stops) 1 inch from above when cool temp in the morning. When hot temperatures goes down and makes clunk noise when going up from bottom.
The driver door window has an annoying ticking noise when temperatures hot at 20 to 30 m/p/h. It sounds like a small rock hitting either the front or rear above. It is annoying for me. It is a lease that i will not probably recommending or buying anymore. Probably will get a prius nor corollas for my sons.
Mr. Manny. He was outstanding with me, great customer service. Called me for status, it was a smooth process. He gave me great professional customer service. I recommend him to anyone. I just don’t know what happened with the car. But i will go back to let him know more specifically what's going on hopefully the issue with driver window is replicated and resolved. This is a hard one to fix. Thank you! Have a great day!
4/1/2026
Edward C. VERIFIED CUSTOMER
Had a misunderstanding with the service at first but it was quickly resolved effectively and professionally. Mike was communicative and made sure the experience was superior. End job of the services was quality as well and our vehicle is running smoothly. Thank you and we will continue our services here at Toyota.
4/1/2026
Jose M. VERIFIED CUSTOMER
Excellent customer service by Mr Alexandro Tizcareno.
4/1/2026
Mario L. VERIFIED CUSTOMER
Excellent service advisor!
4/1/2026
Eli A. VERIFIED CUSTOMER
Gabriel kept me informed throughout the process and honored the price that was quoted online. Great customer service.
4/1/2026
Viney G. VERIFIED CUSTOMER
We like the ability and accessibility to communicate by text and phone calls with the service agent handling our vehicle's maintenance.
4/1/2026
Nicholas F. VERIFIED CUSTOMER
Great Job Mike and the younger gentleman in the blue shirt, Manny, , Jose all you are professional, personable and make the Service Department stand out for bringing a great attitude and setting the true definition of Customer Service.
4/1/2026
Alejandro O. VERIFIED CUSTOMER
The best ever
4/1/2026
Marie E. VERIFIED CUSTOMER
I really liked Jose, he kept me updated on time and costs
4/1/2026
Jeremy J. VERIFIED CUSTOMER
Jose was professional and helpful.
Parts for brake was not in stock and not the fault of the service advisor
4/1/2026
Lilia H. VERIFIED CUSTOMER
Love your customer service
4/1/2026
Richie F. VERIFIED CUSTOMER
Thank you for the service. Vehicle is in top notch again.
4/1/2026
Gustavo G. VERIFIED CUSTOMER
Mr. LUCERO IS ALWAYS COURTEOUS AND OFFERS UPDATES AS MY VEHICLE IS BEING WORK3D ON. A PROFESSIONAL
4/1/2026
Arhya C. VERIFIED CUSTOMER
Alex was very kind and professional
4/1/2026
Consuelo R. VERIFIED CUSTOMER
Thank you for taking Walk-ins. I was afraid my car would not get serviced!
Manny was welcoming and answered all my questions!
Thank you!