Issac was good. It took almost 4 hours for the oil change. I asked for shuttle. Driver didn’t get back until 10 minutes before my car was ready. He told me he can’t pick me back up. There was a gentleman in a suit talking bad about customers. Next time I’ll have someone take me or grab an uber
6/11/2026
Saul Tomas. VERIFIED CUSTOMER
Thanks a lot and take less time for just an oil change...
6/11/2026
Everardo M. VERIFIED CUSTOMER
Great customer service every time I go!
6/11/2026
Maria B. VERIFIED CUSTOMER
Friendly service in respond was fast
6/11/2026
Eduardo C. VERIFIED CUSTOMER
I never did hear from the service advisor on the status of my vehicle.
6/11/2026
Eduardo E. VERIFIED CUSTOMER
Great customer service
6/10/2026
Guadalupe V. VERIFIED CUSTOMER
Very helpful
6/10/2026
Selene Q. VERIFIED CUSTOMER
Good
Thank you
6/10/2026
Nicole S. VERIFIED CUSTOMER
Isaac was very helpful and polite. I was in and out in barely anytime at all.
6/10/2026
Carlos R. VERIFIED CUSTOMER
I had an outstanding experience working with Mike Torres at Toyota. From the moment I walked in, Mike demonstrated a level of professionalism, knowledge, and customer service that far exceeded my expectations. He took the time to thoroughly answer all of my questions, explained every detail clearly, and made the entire process smooth, stress-free, and enjoyable.
What truly sets Mike apart is his commitment to his customers. He genuinely cares about providing the best possible experience and goes above and beyond to ensure complete satisfaction. His honesty, attention to detail, and dedication to excellence are rare qualities that deserve recognition.
Toyota is fortunate to have someone of Mike’s caliber representing their brand. Employees like Mike Torres are the reason customers return and recommend Toyota to friends and family. If anyone deserves recognition and advancement within the company, it’s Mike. His leadership, work ethic, and exceptional customer service make him an invaluable asset to the team.
Thank you, Mike, for providing one of the best customer service experiences I’ve ever had. You have earned a customer for life.
6/10/2026
Manuela R. VERIFIED CUSTOMER
Santiago provided great customer service during today’s car maintenance. Thank you.
6/10/2026
Antonio G. VERIFIED CUSTOMER
Although Mike Torres wasn’t there, it was like he was in the sense of receiving the best service from Jose Gurrola!
6/9/2026
Jaime V. VERIFIED CUSTOMER
Gabe Lucero, my service advisor, is always great.
Communicative, prompt and extremely responsive.
Highly recommend him and your service.
I never got any feedback from my previous Tacoma service complaint, regarding how my vehicle was left. I have received all my services from your service center but was left short of expectations the previous service experience.
This complaint had no bearing whatsoever on Mr Lucero’s reliable record of service. Jaime V
6/9/2026
Benny L. VERIFIED CUSTOMER
Excellent Service, Thank you !
6/9/2026
Ricardo M. VERIFIED CUSTOMER
Thank you for your service Gabriel was a good man. Give me the all the statements and the good service. I will thank you and I recommend anyone to call to the Toyota. Happy with it thank you very much.
6/9/2026
Anthony A. VERIFIED CUSTOMER
Outstanding customer service
6/9/2026
Richard P. VERIFIED CUSTOMER
Avelina is an excellent advisor. She is my go to person and is always helpful and friendly.
6/9/2026
Gloria W. VERIFIED CUSTOMER
As always the work done on my car is excellent work . Mr Gurrola explained what they had done to my car in ways I could understand. Thank you job well done!!!!